Trey was wonderful to talk to and was very helpful.
8/12/2023
Alivia W. VERIFIED CUSTOMER
Wonderful first time service from Mr. Kirk and this spectacular dealership! I will be returning!
8/12/2023
Luisa F. VERIFIED CUSTOMER
Excellent service
8/12/2023
Ghea C. VERIFIED CUSTOMER
Kirk was extremely helpful and kind throughout this process. I didn’t know that Kia offered Lyft as a service and he brought it up. Great customer service!
8/12/2023
Annitra R. VERIFIED CUSTOMER
Paul is awesome and a caring representative for the customer. Thanks Paul you are the best.
8/11/2023
Mohammad M. VERIFIED CUSTOMER
I appreciate that the parts were charged on time and the service advisor responded promptly, but I’m upset about the finishing of the job. They didn’t clean the surrounding area of the changed parts. I found the stickers glue around the sunroof and dark spots inside. I felt that was not a professional job.
8/11/2023
Theresa M. VERIFIED CUSTOMER
Wonderful experience. Kirk was wonderful as always. Reason I come back to Central Kia of Plano
8/11/2023
Lisa B. VERIFIED CUSTOMER
Went great and I appreciate the quick response time .
8/11/2023
Jocelyn Z. VERIFIED CUSTOMER
Great job communicating, took care of everything I needed and made sure I left taken care of
8/10/2023
Gina C. VERIFIED CUSTOMER
I'm completely satisfied with my recent service experience at this dealership
Mr. Trey Taylor is very very good you need more people like him to work in every kia dealership. Thank you Mr. Trey Taylor good job!!!
8/8/2023
Kelly M. VERIFIED CUSTOMER
The people were pleasant and the work was done in an acceptable time frame. However about an hour after I got my car home, I received a call asking me to bring the car back because they “think they may have left a tool in my car”. When I brought the car back, they had me wait a few minutes in the waiting room instead of just having someone go out to my car to get their tool, which I thought was odd. When the tech came to give me my keys back, he didn’t know anything about a lost tool. He said they needed to confirm that they had torqued something properly. So it sure seemed like they made up the tool story to get me to bring it back without having to admit they had overlooked something. Before I brought the car back I looked throughout the car and didn’t find any tool.
8/8/2023
Alex L. VERIFIED CUSTOMER
Awesome dude.
8/8/2023
Patricia D. VERIFIED CUSTOMER
Paul was great, very attentive, and took great care of me.
8/8/2023
Paul E. VERIFIED CUSTOMER
A man of his word!
8/5/2023
Isaac L. VERIFIED CUSTOMER
Paul is customer service oriented and very diligent and efficient deserves kudos
8/5/2023
Gail B. VERIFIED CUSTOMER
Paul was a consummate professional during my entire encounter with him. He kept me aware of the service being done to my car, provided a ride home and pickup back to the dealership when it was ready, and explained the repair. Accolades to a true professional!
8/5/2023
Andrew D. VERIFIED CUSTOMER
Paul was very helpful and kept me updated on the details of my car's repairs.
8/5/2023
Natalie W. VERIFIED CUSTOMER
As always Paul did a great job.
8/5/2023
Joel A. VERIFIED CUSTOMER
He was awesome! Great experience! Thank you Central Kia