No reflection on Robert but I was taken back by the cost of almost $50 to change out a battery. I trusted Toyota and didn’t even consider contacting a local battery store. I might should have, to compare costs.
1/25/2023
Anthony V. VERIFIED CUSTOMER
There is much to discuss about this entire experience both positive and constructive criticism. Too much to write here. If you are interested, please have someone in a position of authority call me to discuss. Please don’t have the little old lady who calls everyone just looking for positive feedback call me to discuss. If not interested I understand.
1/23/2023
Cynthia C. VERIFIED CUSTOMER
Thank you
Cynthia C
1/20/2023
Judy Ann. VERIFIED CUSTOMER
I was kept informed about what was wrong and quoted a price. I was happy with the service
1/20/2023
Michael M. VERIFIED CUSTOMER
Thank you!
1/20/2023
Dan B. VERIFIED CUSTOMER
The whole process was quick and easy. I appreciate all of the hard work from everyone.
1/20/2023
David C. VERIFIED CUSTOMER
When I selected service, the first available slot was at 7am. I selected to wait. That apparently was changed after I hit “submit” to “drop off.” It wasn’t until someone called to confirm the appointment that I learned a service tech wouldn’t even be on site until 8am. Short of that, everything else was great (including amazing service from the receptionist who called, who requested a courtesy vehicle for me and helped immensely).
1/18/2023
Roxie B. VERIFIED CUSTOMER
toyota of murry was awesome but your vehicles without cd players and maps ****.
1/18/2023
Scott C. VERIFIED CUSTOMER
Robert Tucker is absolutely fabulous. He is extremely helpful, kind, and professional. Toyota is lucky to have him.
1/15/2023
Jack T. VERIFIED CUSTOMER
No issues
1/15/2023
Trina C. VERIFIED CUSTOMER
Quick and easy.
1/14/2023
Doris V. VERIFIED CUSTOMER
Good job
1/14/2023
Greg Y. VERIFIED CUSTOMER
Excellent work
1/13/2023
Camille H. VERIFIED CUSTOMER
Easy service appointment
1/11/2023
John B. VERIFIED CUSTOMER
I want a Prius Prime
1/7/2023
William L. VERIFIED CUSTOMER
I appreciate your pre and post service support and calls. Previously, I felt there was no connection between the service department and me as a customer. I was just thrown in a room to wait for my car. There was no post service contact and the service people didn’t even bother to put a sticker on my window so I could know when my service was due. I was getting ready to switch to Toyota in Paducah but based on this experience I’m not going to make that change. Keep it up! Thanks! Tom
1/7/2023
William C. VERIFIED CUSTOMER
Robert was extremely great to deal with.
1/7/2023
Lark A. VERIFIED CUSTOMER
The only problem is no one will call me back when I need an appointment. I have to come in and make the appointment in person.
1/6/2023
Anne W. VERIFIED CUSTOMER
Satisfied with the explanations of the check up made by the technicians who did the work and the receptionist.
1/5/2023
David E. VERIFIED CUSTOMER
I always have my Toyotas serviced at Toyota of Murray. Their level of expertise is second to none