Robert Tuckers service work was good. No problem there.
I chose a no due to the fact it took 3 calls to have anyone answer the service dept phone. No one called me back until the third day when I complained to a person in the Chevrolet part of the business. Also I could not get the online appt site to work. This was the first time scheduling a service spot was so difficult. I can only hope this is not going to be the new service style.
3/28/2025
Deborah W. VERIFIED CUSTOMER
Wonderful,as always!
3/27/2025
Alexander J. VERIFIED CUSTOMER
Robert is always friendly, knowledgeable, and works to answer my questions. He's a total professional and a great front face of your service department!
3/27/2025
Carl H. VERIFIED CUSTOMER
Ok
3/27/2025
Galye N. VERIFIED CUSTOMER
One hour 45 minutes for a 45 minute oil change is not acceptable. How about letting the customer know if extended time is needed?
3/26/2025
Liz D. VERIFIED CUSTOMER
My BlueDriver is still showing two permanent codes after service:
P0441 – EVAP System Incorrect Purge Flow: This means the purge flow in the evaporative emissions system is not occurring as expected. Possible causes include a faulty purge valve, vacuum leak, or EVAP system malfunction.
P0455 – EVAP System Leak Detected (Gross Leak): This indicates a large leak in the EVAP system, which could be caused by a loose or damaged gas cap, cracked EVAP hoses, faulty canister or valves, or a fuel tank issue.
I'd appreciate a follow-up to confirm whether these issues were addressed during service or if additional diagnostics are needed. Thank you.
3/26/2025
Dave E. VERIFIED CUSTOMER
Always receive the best care
3/26/2025
Jeff V. VERIFIED CUSTOMER
Fast courteous service. Polite helpful staff. I noticed while waiting every member of your staff was polite and helpful to all who entered your dealership.
3/26/2025
Danny K. VERIFIED CUSTOMER
Thank you, se4vice was GREAT!
3/26/2025
Scotty W. VERIFIED CUSTOMER
Thank you
3/26/2025
Rhonda P. VERIFIED CUSTOMER
Job well done…
3/25/2025
Marty B. VERIFIED CUSTOMER
Very helpful and kept me informed during the entire process
3/25/2025
Sarah E. VERIFIED CUSTOMER
Thank you so much! You guys are amazing as always!
3/22/2025
Raymon N. VERIFIED CUSTOMER
Cheyenne was OUTSTANDING!!
3/22/2025
John D. VERIFIED CUSTOMER
Well pleased!
3/22/2025
Tina G. VERIFIED CUSTOMER
Always get good service. Had ran over something that got on my van that even a detailer was stunned over but after my oil change they took to their shop and was shocked to hear they just used a power sprayer and it came right off. Told the detailer and he was surprised too stating he thought it would have affected the paint, but it didn’t. Great job.
3/21/2025
David P. VERIFIED CUSTOMER
Thank you
3/21/2025
Janet B. VERIFIED CUSTOMER
Robert means to please!! And he does in a very nice way.
3/21/2025
Laurie E. VERIFIED CUSTOMER
Robert is very pleasant to work with and Toyota is very efficient.