I'm always satisfied when I come to your establishment l
9/26/2025
Expro Auto. VERIFIED CUSTOMER
Great service and great dealership
9/26/2025
James Y. VERIFIED CUSTOMER
Keito did a good job keeping me up to date on the progress of the work being performed on my passport. I am very happy to use him again as a service advisor.
9/26/2025
Vanessa C. VERIFIED CUSTOMER
Rick was super helpful throughout my entire service!
9/26/2025
Umesh P. VERIFIED CUSTOMER
Even after repeatedly raising concerns about the TPMS message issue, it remains unresolved. I have visited the service center multiple times, but the problem persists. When I called back, I was kept on hold until 6:00 PM and then disconnected. On trying again, the representative who answered disconnected the call, showing complete disregard for customer service.
When I asked about an employee named Makyla, I was told none existed. However, after I mentioned that I had just serviced my vehicle that day, the person became irritated and dismissive, telling me not to “talk like that.”
This behavior is unacceptable. Please ensure that your staff are trained to deal respectfully and empathetically with frustrated customers who are waiting tirelessly through no fault of their own, wasting both time and money due to poor service. If your team is unwilling to provide proper assistance up to 6:00 PM, then close at 5:30 PM instead of making customers wait longer and leaving them even more dissatisfied.
9/26/2025
Ken D. VERIFIED CUSTOMER
N/A
9/26/2025
Robert G. VERIFIED CUSTOMER
Service was perfect, efficient and timely. Keito is perfect in his job. He personally discovered the problem with my car, and personally solved it.
9/26/2025
Hanh T. VERIFIED CUSTOMER
The windshield was ready when he said it would be there. He was able to help me get to my meetings on time. Which was very helpful. Everything works well. Thanks!
9/26/2025
Katie T. VERIFIED CUSTOMER
Rick was friendly and professional
9/26/2025
Sally J. VERIFIED CUSTOMER
Yes thanks good service!
9/25/2025
Angel A. VERIFIED CUSTOMER
The dashboard screen display had been modified. It no longer shows the mpg! Who knows what else might have been changed or forgotten.
9/25/2025
Lisa G. VERIFIED CUSTOMER
Maria is always friendly and gets me taken care of in a timely manner.
9/25/2025
Anna O. VERIFIED CUSTOMER
Maria Miranda is very helpful ????
9/25/2025
Jason D. VERIFIED CUSTOMER
As always, Rudy delivered exceptional customer service. Rudy, and the rest of the service staff, are the reason I continue to service my car there.
9/25/2025
Lc S. VERIFIED CUSTOMER
I appreciate the good service and professionalism.