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Real Reviews from VERIFIED CUSTOMERS
Tomiko W. VERIFIED CUSTOMER
Very polite and attentive young man. Excellent service as always.
9/22/2021
Rebecca W. VERIFIED CUSTOMER
Maria was very pleasant and answered all my questions. I will definitely be back to have her as my service advisor!! JOB WELL DONE!! And THANKS Maria Miranda!!
9/22/2021
Sammy O. VERIFIED CUSTOMER
Everything went well
9/22/2021
Robert G. VERIFIED CUSTOMER
Services otootingstandig
9/21/2021
Bob S. VERIFIED CUSTOMER
Erik is our trusted service advisor as he always delivers exceptional customer service! He is the primary reason why we continue to have our Hondas serviced with y'all. Keep up the Great work!
9/21/2021
SUSAN G. VERIFIED CUSTOMER
Erik was quite thorough in the help he provided about the maintenance work, the condition of all items in the point check. Attentive yet not invasive. Thanks
9/20/2021
Chelsea G. VERIFIED CUSTOMER
Eric was excellent !!
9/19/2021
Juan H. VERIFIED CUSTOMER
Maria was a great support in guiding me throughout the service. I’m very thankful and definitely will book the next service with her.
9/19/2021
Lida K. VERIFIED CUSTOMER
Luis was great to work with. He was patient, professional, and thorough.
9/19/2021
DORA C. VERIFIED CUSTOMER
Erik has great customer service. He does a great job to make sure that my vehicle is safe for me and my family to be on the road. Thank You!
9/18/2021
Carter E. VERIFIED CUSTOMER
All's well that ends well! Thanks
9/18/2021
Edward Q. VERIFIED CUSTOMER
I had requested to have my splash guards and parking sensors to be installed by the easy honda location because it is a location that I TRUST. However it's been a nightmare since the beginning of the process. They drilled holes into my side rear panels by accident and agreed to get new panels painted and coated with cilajet as was previously applied on my car. Mind you that my car is brand new just bought less than a week ago. I asked them to take their time fixing the issue and they lent me a loner car, the loner car was at 5% oil life when I received it, they kept my car for almost a week and when I got it back I noticed that one of the panels they painted and replaced has surface scratches on it, the other panel has paint bubbling from what one can consider a bad paint job. The areas where they installed the sensors one on the rear area has scratches all over the hole where they drilled into, one of the sensors on the front is not fully seated properly and there is a gap in which water can seep into the sensor, not to mention the screws where my splash guards were installed are ALMOST COMPLETLY STRIPPED. I am beyond upset and disappointed in how badly this installation has been handled. I have already addressed some of the issues with Johnny the service manager but now will be contacting him again tomorrow over the new issues I have found. I expect A LOT more from you all. I had taken my old car to be serviced by this location for 12 years and when my car got totalled out due to a driver running a red light I was devastated, but chose to buy another Honda because I have always known great service, quality,and reliability from your cars and from this locations service abilities. HOWEVER, these recent events have tainted all that and sadly during this time that I have had to luckily get a new car ESPECIALLY during this worldwide epidemic and stress and heartbreak of buying a new car. I REALLY hope that your location will fix these issues and renew my faith in the quality of your services because as of RIGHT NOW those hopes and faith are EXTREMELY low. Please also note that Maria has been nothing but helpful and thoughtful this process. She deserves credit for trying to be as helpful as she can be throughout this.
9/18/2021
Ronald M. VERIFIED CUSTOMER
Great customer service and thorough explanation
9/18/2021
Jo S. VERIFIED CUSTOMER
Geraldo did a great job for me and I really appreciate his good work ethic and professionalism.
9/17/2021
BALAJI TIRUMALASETTI. VERIFIED CUSTOMER
Didn’t get complete information about my tire rotation and which do I need to change after tire rotation and no update on check Engine light ???????????
9/17/2021
Mark O. VERIFIED CUSTOMER
Luis did a great job! Thanks!
9/17/2021
Bhavna T. VERIFIED CUSTOMER
My car was completed in a timely manner.
9/17/2021
Sandra O. VERIFIED CUSTOMER
Price of oil change service went way up! Josh gave me a ten percent senior discount to take the sting out a bit. Took 3 hours rather than the 1-1.5 hrs he estimated.
9/16/2021
Victoria Richardson. VERIFIED CUSTOMER
Maria Miranda is a very professional, I’m very happy with her attention.
9/16/2021
DAVID C. VERIFIED CUSTOMER
Just great service
9/16/2021