I liked the professional way he showed me every detail about my auto. What was good in the inspection and what needed attention. He was very good.
6/21/2024
Michael F. VERIFIED CUSTOMER
They were are helpful in various way. From the fixing and rechecked the issue to helping us finding a new salesperson who helped us start the ball rolling towards a new vehicle.she also went out of her way to check the vehicle for me ,actually start it to see if the light came on. Which it didn't.
6/21/2024
George S. VERIFIED CUSTOMER
okay
6/21/2024
Barbara R. VERIFIED CUSTOMER
Excellent service
6/20/2024
Susan L. VERIFIED CUSTOMER
Great customer service! Well worth the hour drive!
6/19/2024
Douglas M. VERIFIED CUSTOMER
Thanks
6/19/2024
Thomas K. VERIFIED CUSTOMER
Completely satisfied.
6/19/2024
Mark S. VERIFIED CUSTOMER
This is the second Venza I’ve owned since 2021; I purchased it last July. The concerning “noise” I’m hearing from the tires is not something I heard with my previous Venza, nor did I hear it in this car until a month or so ago. I am extremely sensitive to ambient noise, and this “new” sound has made it difficult for me to hold conversations (both in person and over the phone). For a car that was purchased not even a year ago, there shouldn’t be any issues with the tires. I wanted the mechanic to listen for the sound, not spend time trying to decide if he could hold a conversation with someone in the car. That doesn’t replicate my own experience at all.
6/18/2024
Stephen H. VERIFIED CUSTOMER
Very timely
6/18/2024
Susan S. VERIFIED CUSTOMER
My son in law Lance Hollabaugh took it in for me.iIt was a nice surprise since I was out of town.
6/18/2024
John B. VERIFIED CUSTOMER
Service has always been scheduled promptly and completed very satisfactorily. They honored an estimated price even though they had to take additional time to do the job.
6/18/2024
Bonnie B. VERIFIED CUSTOMER
It wasn't matt. It was Kim Christie that I worked with. Arrived at 1p for scheduled appointment that I did not get a reminder for. Inspection and oil change on a RAV4. Left the building at 3:07pm. No explanation whatsoever of why it took 127 minutes for this service when usually takes less than 60 minutes. Palmiero Toyota do better! No apology either. Everyone acted like this is normal, sort of hum drum. Might be a good time for changes. Don't call me, I do not want to listen to your excuses. Too late. Just take care of your problems.
6/18/2024
Raymond N. VERIFIED CUSTOMER
Tundra still has a miss it, especially when climbing a hill. People are mentioning maybes timing chain was put on a little off? Will need to set up another appt for service.
6/18/2024
John P. VERIFIED CUSTOMER
Very friendly quick service, in and out in less than a hour. We have always been happy with Palmiero. This is why I drive more than 30 miles to buy and get my truck serviced there.
6/17/2024
Ann N. VERIFIED CUSTOMER
Z
6/16/2024
Richard P. VERIFIED CUSTOMER
Thank you for the Service Department. Bought our 1st car from Mr Palmiero
In 1969. Just returned to Erie so now we are back. Looking forward to getting are our services there.
6/16/2024
Ryan S. VERIFIED CUSTOMER
No car wash, everything else was great.
6/15/2024
Bradley M. VERIFIED CUSTOMER
Thank you. Looking forward to the conversation
6/14/2024
Maryanne N. VERIFIED CUSTOMER
As always I'm very pleased with the service department.
6/14/2024
Diane E. VERIFIED CUSTOMER
Such a good team of awesome people glad we bought a Toyota and thrilled we did at Palmiero