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Real Reviews from VERIFIED CUSTOMERS
Rex J. VERIFIED CUSTOMER
Very peofessional and quick seevice. We appreciate all the courteous employees.
8/10/2024
Robert G. VERIFIED CUSTOMER
Good job
8/10/2024
Betty E. VERIFIED CUSTOMER
Thank you Jeffrey! You did a great job taking care of my Chrysler Pacifica. After driving the loaner I felt like buying a Toyota. Maybe Some Day! Thank you again!
8/10/2024
Diane R. VERIFIED CUSTOMER
Great service we will return for any needs.
8/10/2024
Chad B. VERIFIED CUSTOMER
Great Service glad we sold both our GM vehicles and switched to team Toyota. We bought Sequoia Platinum and Highlander platinum. Both solid nice reliable vehicles and Palmiero Dealership has been awesome. We are going to stick with you as long as your service is awesome. Don’t change
8/10/2024
Michael P. VERIFIED CUSTOMER
I reported the BSM sensor did not work correctly on the passenger side and that it only detected vehicles intermittently. I further stated this malfunction led me to running another undetected vehicle off the roadway. Toyota charged me the diagnostic fee, test drove the vehicle, could not replicate the issue, and did nothing further other than a visual inspection. I asked Service that if the problem persists would I be charged another diagnostic fee, to which I was told yes. I expressed my dissatisfaction to this reply since it was already reported as a malfunctioning sensor and left. I drove 30 miles home, passed eight vehicles, and the BSM did not detect 5 out of 8 vehicles passed. The issue was not resolved by Toyota yet I paid a fee for this and told I would be charged again if I bring the vehicle back for the same issue. If Toyota would have replicated the issue what would they have done to troubleshoot this and why wasn’t this done when me as the owner and primary operator reported it? I would be satisfied if Toyota took the vehicle back to properly troubleshoot this BSM malfunction and repair it and waive the 2nd diagnostic fee that I was told I would incur. I will await contact from Toyota confirming this. Thanks.
8/10/2024
Pamela B. VERIFIED CUSTOMER
Thank you- I will watch for the survey
8/9/2024
Judith M. VERIFIED CUSTOMER
he did a good job on my car today
8/8/2024
Active Aging. VERIFIED CUSTOMER
Great service, always accommodating to the customers.
8/7/2024
William T. VERIFIED CUSTOMER
Great work !!
8/7/2024
Cynthia M. VERIFIED CUSTOMER
10 ??
8/7/2024
Adam R. VERIFIED CUSTOMER
Okay
8/7/2024
Joetta R. VERIFIED CUSTOMER
None
8/6/2024
Suellen H. VERIFIED CUSTOMER
Kim is the best!
8/6/2024
Suzanne M. VERIFIED CUSTOMER
My RAV looks brand new. I am thrilled !
8/6/2024
Jodi S. VERIFIED CUSTOMER
The problem Is all taken care of! Thank you!
8/6/2024
Stephen Y. VERIFIED CUSTOMER
???????? Discovered a serious issue with the steering rack on my 192,000 mile Prius. It will cost me $1,800 to fully replace but it kept me from having a real dangerous road issue. Love my Prius ( hope to get another 60 or 70 thousand miles) before getting a new hybrid. Greatly appreciate the service tech folks at Palmiero in Meadville, Pa. Wish they got to see the positive feedback from these surveys. Most people question whether these surveys are even worth filling out. I guess I feel it is always worth the effort to give positive feedback when it is warranted. It is Toyota durability and its professional service that keeps me buying Toyotas!!!
8/6/2024
June H. VERIFIED CUSTOMER
He was very knowledgeable and pleasant to deal with..my husband was very impressed with everyone we dealt with at Palmiero!!!
8/5/2024
Sabrina K. VERIFIED CUSTOMER
Service department is knowledgeable and excellent
8/4/2024
Tom M. VERIFIED CUSTOMER
Professional and friendly
8/4/2024