It was fine other than my frustration with calling to make an appt or ask a question and getting an answering machine.As a customer, I call when I am free( lunch, break etc). But then I get a call back when I am often not really available to talk. I feel as a business, you should have someone answer calls during the business day. That's my only complaint.
3/25/2025
James K. VERIFIED CUSTOMER
Great job by jack who detailed my vehicle. Tell him I said thank you.
3/25/2025
Wilna B. VERIFIED CUSTOMER
Process is good . Pic of car before good idea, service was about an hour wait not bad , -mat removed wish I had assistance in what to do to make the mat fit properly. No one went over the findings on the inspection .
3/25/2025
Michael G. VERIFIED CUSTOMER
Always happy with service at Palmiero’s
3/24/2025
Mitchell R. VERIFIED CUSTOMER
The work on my truck for the first 5000 mile check up and oil change was done professionally and in a timely manner
3/24/2025
Wesley G. VERIFIED CUSTOMER
Great service! Very accommodating, I showed up past the suggested or required time for drop off and they were still able to due my services. I even requested additional service of a transmission fluid change and they were still able to due the work and service in a quick and timely fashion. A++ Toyota always ftw!
3/22/2025
Gwendalyn C. VERIFIED CUSTOMER
I really appreciated the thorough look over of my car. I didn’t even realize the inspection was out, first of all. This was caught along with some other things that needed done, which was followed by speedy service and only 2 hours of my afternoon spent!
3/22/2025
Randal W. VERIFIED CUSTOMER
Job well done!!!
3/22/2025
John Y. VERIFIED CUSTOMER
Thanks so much for your service!
3/22/2025
William O. VERIFIED CUSTOMER
$83.00 for an oil and filter change is totally overpriced
3/22/2025
Joann Q. VERIFIED CUSTOMER
I’m not sure when my car will need an appointment since my travel varies. Thank you for your help with my car- the tire. The staff at Palmiero is excellent.
3/21/2025
David W. VERIFIED CUSTOMER
Palmiero has continually provided good service. That is why I have bought many vehicles and will continue to do so. I wish Toyota would add their 5.7 L V-8 back to their line up. The turbo V-6 is not a solution to their biggest vehicles. Why they would drop one of their best engines is a mystery to me. The engine recall of the 22 and 23 models should be a testament to this huge mistake.
3/20/2025
Melissa A. VERIFIED CUSTOMER
Great service
3/20/2025
Nancy H. VERIFIED CUSTOMER
I WAS VERY IMPRESSED BY THE HELPFULNESS AND COURTESY OF THE EMPLOYEES.
3/20/2025
Kevin T. VERIFIED CUSTOMER
Thanks for your update and time working on getting my vehicle back to me.
3/20/2025
Gail G. VERIFIED CUSTOMER
She could not figure out why there was a difference between the bill sent to my phone vs the one she handed me
I also asked her for a referral for body work (paint) and seemed confused and then did not provide her recommendations after checking me out
Good thing Matt was there to help me out
3/19/2025
Ed L. VERIFIED CUSTOMER
Outstanding, Thank You
3/19/2025
Damon D. VERIFIED CUSTOMER
When I submitted this last time it said the connection timed out.
When I dropped my car off last week for work there was no rattle from the heat shield underneath the car. It got worse and worse until it was rattling all the time. I called to have you look at it and they did get me in the next day - appreciated. They fixed the issue and charged me $120 and told me it was a coincidence that it came loose after I asked if something was forgotten from the work the prior week. I haven’t seen bolts come loose when they’ve not been removed for 202,000 miles. If they said they rusted through that would be different. But the heat shield isn’t iron. It looked clean. I’m disappointed and feel like I’ve lost a little trust because it doesn’t make sense to me. I drive to Meadville from Erie because I trust your team. This just seems suspicious to me. Left a bad taste in my mouth I guess. The cost also seemed excessive.
3/18/2025
Keith Z. VERIFIED CUSTOMER
My tire sensor light is on I have to call and make another appointment not thrilled having to drive the 45 minutes