As always Kim at the customer service desk was outstanding.
11/20/2025
Lindsey B. VERIFIED CUSTOMER
I love this service dept, it’s oddly affordable for a dealership.
Never hesitation for loaner requests.
Non pushy service representatives.
After four years I have nothing bad to say about this dealership and have no reason to have my vehicle serviced else where or shop for a new vehicle else where.
11/20/2025
Lori B. VERIFIED CUSTOMER
All was accomplished with efficiency and courtesy. Mary was very pleasant to deal with-thank you, well done.
11/19/2025
Rocco M. VERIFIED CUSTOMER
Satisfied
11/19/2025
Constance J. VERIFIED CUSTOMER
Very pleased with the service. I trust everyone with my vehicle and that's why I drive to Meadville from Erie for my service.
11/18/2025
Renee R. VERIFIED CUSTOMER
Thank you for handling my tires today.
I left a voicemail with the service department yesterday asking that if I needed an oil change to please do it today. I’m assuming that you didn’t think it needed done. I also asked for you to swap out the back wiper blade that was irregular at the time that you put it in and I was charged for it today. It actually never worked from the time that you put it in. I went with that brand because I know it’s something Allison Palmiero raves about.
Thank you for today
11/18/2025
Rosemary T. VERIFIED CUSTOMER
Service was timely, complete & courteous
11/18/2025
Sonya N. VERIFIED CUSTOMER
Call kept dropping today after receptionist transferred to service desk. At check-in, it is nice when an employee cares about saying good morning. The mean who sat next to Jeff today wasn’t great to be honest. When I came to pick up my vehicle, she was negative and unprofessional when I said I didn’t want to back my sienna out do the garage to leave.
She was not polite and she reluctantly moved the truck from in front of my vehicle to the large parking lot. Something that should have been. Thought I’d before putting my car behind it.
I left the dealership thinking, “this is not how Allison likes things”.
Jeffrey was womderful and so was my regular service specialist Mike Cornell. I am bringing my csr back for service, but I think there is some work that needs done on the customer facing from the newer employee.
I want the best for Allison’s dealership, otherwise, I wouldn’t have bothered to mention anything.
11/18/2025
Michael H. VERIFIED CUSTOMER
I was very satisfied she was very helpful and then explaining everything that was done for me today
11/16/2025
Alan P. VERIFIED CUSTOMER
very good service.
11/15/2025
Maryann M. VERIFIED CUSTOMER
Never a problem with Palmiero Toyota.
11/15/2025
Audra S. VERIFIED CUSTOMER
Thank you for the prompt and thorough service
11/15/2025
Romona O. VERIFIED CUSTOMER
Always pleased with the service at Palmerio
11/15/2025
Judy L. VERIFIED CUSTOMER
Being greeted with Jeff's smile is an important way he started our experience
11/14/2025
Donna B. VERIFIED CUSTOMER
Everyone was helpful and friendly.
11/14/2025
Carol K. VERIFIED CUSTOMER
Would be nice if you provided a car wash
11/14/2025
Donald L. VERIFIED CUSTOMER
Team Toyota - you are Awesome!
11/13/2025
Thomas B. VERIFIED CUSTOMER
Today was just another great experience delivered in such a professional way.
11/13/2025
Barbara B. VERIFIED CUSTOMER
As always the service dept was exceptional
11/13/2025
Donald M. VERIFIED CUSTOMER
Everyone I dealt with was very professional and courteous. Thank you