He was perfect . Everyone at Montclair
Honda is so kind. I do appreciate them all
5/22/2022
Phillip R. VERIFIED CUSTOMER
Our family greatly appreciates all the help from the service department. Being in the military, and working on exotic aircraft... I completely understand and value maintenance done well and good customer service. Both were excellent in today's first Honda service. Thank you
5/22/2022
Jacqueline V. VERIFIED CUSTOMER
Amazing staff ???? everyone was very friendly, helpful and courteous
5/22/2022
Jay G. VERIFIED CUSTOMER
Great service!
5/22/2022
Doris H. VERIFIED CUSTOMER
Service coordinator was not helpful. Took my concerns to the manager, Tony Maldonado. He financially addressed my concerns but also very dismissive. Didn’t even let me finish talking when he rudely interrupted and said he’d “help me out.” Also tried reaching him multiple
Times with no follow up, so I went on my lunch. Almost seemed like it was an all boys club and I was a bother. Totally inappropriate from service rep to manager.
5/21/2022
Michael L. VERIFIED CUSTOMER
I really appreciate the great service that Metro Honda provides for my Honda Accord sport! Thank you very much! I'll see you again soon.
5/21/2022
Nallely L. VERIFIED CUSTOMER
He was very nice and helpful. He definitely exceeded my expectations in his service. Did the best to help me.
I highly grade Mr King
5/21/2022
Krystal R. VERIFIED CUSTOMER
She is amazing and so helpful!
5/21/2022
Tia W. VERIFIED CUSTOMER
Estelle was very nice and had great customer service skills.
5/21/2022
Hartono R. VERIFIED CUSTOMER
Well, For what I remember, Mark is very professional and knowledgeable on handling what I need for my car. He is polite and friendly. I would definetely bring my car back for the next service.
Well done, Mark.
5/21/2022
Christine P. VERIFIED CUSTOMER
I was bringing my car in for service and Joseph walked me through the process and gave me helpful info . I was unsure about a feature on my car and didn’t know how to pull up the oil percentage. Joseph took time to explain everything and walked me through it . He is professional, helpful and so kind . It was like talking to a friend , he deserves a raise and a promotion because he goes the extra mile to help customers.
5/21/2022
DONDI T. VERIFIED CUSTOMER
I am always treated well during my service visits. I appreciate the professionalism and store culture.
5/21/2022
Donald W. VERIFIED CUSTOMER
Joseph was exceptionally helpful.
5/20/2022
Carl O. VERIFIED CUSTOMER
Jim was the best service writer I’ve ever dealt with. Total professional.
5/20/2022
Gary J. VERIFIED CUSTOMER
None
5/20/2022
Myrna J. VERIFIED CUSTOMER
Wonderful staff
5/20/2022
Patricia G. VERIFIED CUSTOMER
Extremely satisfied. Joseph has great customer service skills.
5/20/2022
Ramona M. VERIFIED CUSTOMER
Yes this experience was positive. Israel was professional and considerate and the work was done timely.
5/20/2022
Yvonne P. VERIFIED CUSTOMER
Joseph was very kind and kept me updated on the process. Simple easy process. Awesome service.