Metro Honda Auto Repair Service

Excellent customer service. Very friendly and personable. Quick, police and expidious. Thank you.

You are the best

Thomi is a gentleman thank you for helping me grateful

Joseph was fantastic. He walked me through what it meant when my maintenance light flashes and helped me understand how the maintenance schedule/oil change schedule works with my car. He got me in quickly and was so friendly! He made getting my oil changed a great experience. Thank you Joseph!

Joseph King is always highly professional, courteous, and efficient. We truly appreciate his help and assistance!

Henry Gonzalez did a great job!

Patrick has serviced my Honda for over a year. I find him very professional and knowledgeable. I will continue to bring my Honda to Metro as long as he is there. I would recommend Patrick to family and coworkers.

Patrick Henry was truly outstanding. If I needed a leader to train people during workshops on how to provide customer service, I would pick Patrick Henry every time. I had called last night and asked about pricing for a new battery. The person I spoke to got my car information and told me there was a promotion for 30 off so the total would be 160 instead of 190. I asked if that incudled installation and he said yes. However, that was not the price I ended up getting today. Never fear, Patrick Henry to the rescue. He explained the situation to someone in the back twice and got the price reduced, albeit still not the price quoted on the phone. My overall level of satisfaction is also influenced by the work actually done on my car. Two out of the two times when I've brought my car in for issues, after everything was "completed", I'd get in the car, drive down to the street and had to turn back because there was something not right with the car. The first time all my warning lights were on. I brought the car back and they had to take more time to fix it. Not only that, the couple days later, we had our first battery problems. Could be a coincidence. Today after replacing my battery, the anti-theft feature that disables the radio was not properly reconfigured so I had to bring it back again. It makes me wonder what else was not properly taken care of in my car that I wouldn't be able to notice! The trust is built customer service-wise, but the trust to fix my car has not been.

Excellent service! Loved everything about today's visit!

The best

Joseph King is an excellent customer service professional. He is the reason we keep coming back (3 generation have done business with Metro)

A

John is very friendly, helpful and informative.

He was very helpful. Even walked me out the door to show me how to walk to get some breakfast while I waited

goodjob

I was expecting to be there for the day and have other things wrong with my car but was not the case they fixed the problem and called me to pick up my car within a reasonable time very satisfied thanks

Mr. Burch was very helpful and kind and professional. Glad he was the service specialist at that time. I

Every thing it was perfect thanks have a nice holiday

They forgot to put my oil cap back on, so I had to drive back, which was an extra hour of time. But service was good and Henry was nice.

Wilcox the guy helped me he was very nice and helpful