Mr. Henry was very polite and helpful. He was concerned that I was happy and satisfied with the service. He is a great asset to the Honda family. Way to go Patrick.
1/18/2018
Sirognie A. VERIFIED CUSTOMER
Joseph is awesome he took. Are of every detail and answered all my questions the best service
1/18/2018
Sal S. VERIFIED CUSTOMER
I had my wife drop me off to pick up my car while she returned the rental and I was made to wait over an hour until she could get back with the invoice from the rental place. Literally my car wasn’t pulled up ahead of time I couldn’t pay my bill until you got your rental invoice.
As usual my car is dirty showing oily finger prints on the dash where the inflators and fan motor were replaced. Think of it like this, if your toilet overflowed and you called a plumber would you expect him to track crap all over your house and leave it that way? I think not. This is the third time my car is dirtier than I left it. It takes 2 min to leave no traces.
On a technical note it is incredibly difficult to communicate with your advisors, to no fault of theirs. You need to use modern technology to make everyone’s job easier. Get an app created. I somehow can see that lisa has started making my pizza at domino’s but I can’t see that
1/18/2018
Gary N. VERIFIED CUSTOMER
Me king is great thank you
1/18/2018
Lisa M. VERIFIED CUSTOMER
Friendly and professional
1/18/2018
Kathleen V. VERIFIED CUSTOMER
First off, she was so personable. She took very good care of me and took the time to answer all my questions. I really appreciate the service I got.
1/18/2018
Gayle K. VERIFIED CUSTOMER
The service you provide is excellent.
thanks!
1/17/2018
Patricia L. VERIFIED CUSTOMER
Vance was very efficient and professional. Thank you.
1/17/2018
Joe R. VERIFIED CUSTOMER
The service was great. He answered all of my questions.
1/17/2018
Mark B. VERIFIED CUSTOMER
John handled my car's service in a very professional manner.
1/17/2018
Elton K. VERIFIED CUSTOMER
Thanks for making me feel like one of the family.
1/17/2018
Oscar P. VERIFIED CUSTOMER
Great service
1/17/2018
Leo A. VERIFIED CUSTOMER
Joseph was awesome and very friendly
1/17/2018
Kenya S. VERIFIED CUSTOMER
Joseph is amazing
1/17/2018
Janice A. VERIFIED CUSTOMER
Sandy is always pleasant and professional. She makes you feel your concerns are important.
1/16/2018
Martin A. VERIFIED CUSTOMER
Great service
1/16/2018
Baiju B. VERIFIED CUSTOMER
Patrick did great job helping me with Honda service.
1/16/2018
Michael M. VERIFIED CUSTOMER
Justin Moore did not represent your dealership well. First, he stated that the alarm that came with the car caused the problem. He had to keep the car for 2-3 days and then discovered that the door switch was bad. Metro had to order the part. I was quoted 5-7 days and it took 10-15 days. Once I brought in the car, John called stating the original part is now working fine. So I wasted 2-3 weeks waiting on a part I did not need. Just to be, this is not a bad reflection on John but on Justin and the tech who originally diagnosed the problem
1/16/2018
Camille M. VERIFIED CUSTOMER
Thanks John for the help and for accommodating us. Keep up the good work.