Great job by Justin. Great and speedy service. Good communication
2/8/2018
Lawrence L. VERIFIED CUSTOMER
Patrick was very helpful, answered the questions I had and completed the service in a timely manner. Thanks Patrick!
2/8/2018
CHRISTIN I. VERIFIED CUSTOMER
Very helpful and courteous.
2/8/2018
PHILIP T. VERIFIED CUSTOMER
Patrick's service was satisfactory. However, the wait times were very long. A suggestion would be to show estimated wait times and perhaps suggest a better time to come with less wait times.
2/7/2018
Evelin L. VERIFIED CUSTOMER
Great customer service.
2/7/2018
JULIO S. VERIFIED CUSTOMER
I came in with an issue with my power windows. I came in with windows stuck in down position. My windows weren’t fixed because the following day the windows seemed to work fine. The attendant , Gordon, saw that my windows weren’t working and tried switches himself. Needless to say my window switches weren’t replaced.
That’s the 2nd time i get denied by Honda dealers.
Once in Galpin Honda, and yesterday Metro Honda.
2/7/2018
Pamela S. VERIFIED CUSTOMER
Yes, Gordon and The Service Maanger Tony were very friendly and help me through the repair process.
2/7/2018
Howard G. VERIFIED CUSTOMER
As is always the case, I received OUSTSTANDING customer service from Sandy Ireland. I've bought my last two CRVs here and have asked for Sandy when I need to bring one in for service. She does a great job, so please thank her for me. Howard G
2/7/2018
Mike G. VERIFIED CUSTOMER
Very professional and kind
2/7/2018
Sylvia V. VERIFIED CUSTOMER
100% Satisfied.
2/7/2018
JOE G. VERIFIED CUSTOMER
Mr King is a professional and delivered an excellent customer experience .
2/7/2018
Karina G. VERIFIED CUSTOMER
Gordon has excellent customer service skills.Always goes above and beyond. Because of his professionalism, people skills, and excellent customer service is why my husband and I continue to take our vehicles to Honda Service.
Thank you,
Karina G
2/7/2018
Eric P. VERIFIED CUSTOMER
Mr. Patrick Henry was friendly and informative. He helped me get in and out very quickly. I was very satisfied. Thank you
2/7/2018
Melinda S. VERIFIED CUSTOMER
He was very helpful.
2/6/2018
Valerie M. VERIFIED CUSTOMER
Joseph was extremely friendly, professional, and mindful of my time. He is truly the reason I will return to Metro for my service needs. Thank you.
2/6/2018
Minda D. VERIFIED CUSTOMER
Be back again
2/6/2018
Zeenat M. VERIFIED CUSTOMER
It is good but since I am the regular customer senior discount should be given . Car wash for seniors need to be done for it if you are inthe car and gets some kind of heart sttack what will happen I was so much scared thinking inside the car as I am disabled too Hope that help needed for it. This is my first time of car wash in Metro HONDA
2/6/2018
Ed W. VERIFIED CUSTOMER
Vance handled my service in an efficient and customer-friendly manner. I was in for a recall service. I was in-out in 18 minutes
2/6/2018
Michelle D. VERIFIED CUSTOMER
In Ohio Honda they did the car wash for you.
Don’t like that we have to drive our car through car wash ourselves