She was very professional and answered all my questions. Had such a great experience I will definitely be returning to this location. Great customer service!
5/4/2022
Jasmine D. VERIFIED CUSTOMER
She was really nice to me when I checked in for a oil change service.
5/4/2022
Linda C. VERIFIED CUSTOMER
Diana is great...always friendly, professional & helpful.
5/4/2022
John K. VERIFIED CUSTOMER
The whole process was easy and timely.
4/29/2022
Michelle H. VERIFIED CUSTOMER
Diana and your staff communication is outstanding !! Thank u so much for taking care of my cats issues.. I always tell everyone I talk to about cars that your dealership and staff are the best !! Diana is just great!
Thank you again
4/29/2022
Raymon C. VERIFIED CUSTOMER
I found out I was getting charged for services I wasn't supposed to pay for. My money was supposed to be refunded, but what really upsets me is that the person who helped me knew I had already cane before and had paid as well on previous visits and did not refund me or say anything about those he was only worries about that days transaction. When he should of just corrected the whole amount. Very disappointing I will be calling and requesting to talk to the manager
4/28/2022
Paul L. VERIFIED CUSTOMER
Great quality and professional service!
4/28/2022
Demitri S. VERIFIED CUSTOMER
He was amazing! Go Rams
4/28/2022
Jose C. VERIFIED CUSTOMER
Thank you.
Please send service coupons.
4/26/2022
Nadia C. VERIFIED CUSTOMER
Diana was amazing.. she was the best!! Such great service???????? A ++
4/26/2022
Cari R. VERIFIED CUSTOMER
Probably the best service rep we have ever dealt with! He was awesome.
4/23/2022
Michael P. VERIFIED CUSTOMER
Awesome job as usual
4/23/2022
Paul G. VERIFIED CUSTOMER
Fernando is an excellent representative of your Company. He is very knowledgeable about your vehicles and equipment. I am always sure he has customers needs in mind.
4/22/2022
William B. VERIFIED CUSTOMER
Very professional efficient service.
4/21/2022
Jason I. VERIFIED CUSTOMER
Diana did a great job!
4/20/2022
Kristopher F. VERIFIED CUSTOMER
Great service!
4/17/2022
Cindy C. VERIFIED CUSTOMER
Thought my process Fernando was very responsive and accommodating.
4/17/2022
Elsa W. VERIFIED CUSTOMER
Dear Metro Acura Management:
I would like to express my gratitude and appreciation toward Diana’s service. In addition to today (4/16) service, she also helped me during the year of 2020, during the peak of Covid. Her professionalism, friendliness, knowledgeable as a service rep. definitely make me a return customer in the future. In addition, during my last service with her in 2020, she was one of the few people who were stick with her job instead of being absent from the job — someone truly is a hero during that tough period. I will definitely come back to Metro Acura and refer my friends and family due to her excellent service. Thank you so much Diana!!
Elsa
4/17/2022
Monica J. VERIFIED CUSTOMER
Excellent customer service… explained things in detail