Excellent customer service and keeping me updated with my vehicle. I love metro Acura. They resolved the issue and we’re professional and kind.
5/20/2022
Blane B. VERIFIED CUSTOMER
Diana was excellent and I will be back
5/20/2022
Maribel G. VERIFIED CUSTOMER
He was able to answer all my questions, friendly and professional
5/19/2022
Douglas M. VERIFIED CUSTOMER
Diana was persistent in trying to address the problem I was experiencing with my 2004 RSX Acura. And remained in touch with me explaining pertinent issues over about a week time.
5/15/2022
Iian H. VERIFIED CUSTOMER
If I have any further service needs, I would prefer to have her as the service representative that I speak with.
5/15/2022
Bill S. VERIFIED CUSTOMER
Fernando was very courteous and professional. My car was ready as promised. I was very satisfied with the service, but I wish your coffee machine was working!
5/15/2022
Doreen R. VERIFIED CUSTOMER
Great job
5/14/2022
Saiyed I. VERIFIED CUSTOMER
Very pleased with customer service and the importance that was given to me as a customer!
5/13/2022
Michael W. VERIFIED CUSTOMER
He was great
5/12/2022
CHARLOTTE M. VERIFIED CUSTOMER
It was very horrible experience! I drove for a long distance to get to your dealership. Just because your agent contacted me that my spare key is there and need to program it. I bought my car last april 2, and i dont have the spare key. So the agent de angelo said he will order it. So finally he texted me and said it is available. And i brought my car to the service area. I waited for an hour. Just to tell me it is a miscommunication? Why did he not check before he text me to come at the service center? I was so disgusted and i want an explanation of all of this. You wasted my time money and gas for nothing. Very unprofessional service. And ive been with acura ffor years and thai experience made me think twice regarding future transaction.
5/12/2022
Terry F. VERIFIED CUSTOMER
We got good service from our time of arrival to leaving . The service requests were completed and we were very satisfied. Enjoyed your nice waiting area too!
5/12/2022
SUSAN S. VERIFIED CUSTOMER
Diana Gomez is an asset to Metro Acura. Coming from a hospitality industry, Diana knows what it takes to take care of the customer. She is gifted and has great attention to detail. Please make sure she is well compensated.
5/10/2022
Mark C. VERIFIED CUSTOMER
Thank you
5/8/2022
Denise Y. VERIFIED CUSTOMER
Everything handled promptly and professionally!
5/7/2022
Lydia D. VERIFIED CUSTOMER
Fernando has exceptional customer service. I would highly recommend him to all of my friends and family.
5/6/2022
Barbara S. VERIFIED CUSTOMER
Excellent service, Fernando was very kind and professional...
5/5/2022
William F. VERIFIED CUSTOMER
Diana has been very helpful. She has made this last service experience very nice. With a smile she she helped us out.
5/5/2022
Silvia V. VERIFIED CUSTOMER
He was very attentive and informative about my vehicle took his time and made the transaction go seamlessly.