Diane was very personable very kind attentive to all that was needed she was all around a good person and easy to work with and I would be glad to come back and work with her again ???? thank you again Diana
4/15/2022
William F. VERIFIED CUSTOMER
Very helpful and timely. Very patient with us and answered all our questions.
4/15/2022
Ron Z. VERIFIED CUSTOMER
I have experienced friendliness and professionalism in both the parts department and the service department of Metro Acura.
4/14/2022
Richard B. VERIFIED CUSTOMER
The vehicle service was thoroughly completed at the time promised.
4/14/2022
Merian R. VERIFIED CUSTOMER
Diana was very helpful.
4/12/2022
Peter D. VERIFIED CUSTOMER
Diana is the best. We reschedule around her availability to have her help us…
4/10/2022
William B. VERIFIED CUSTOMER
Great professional service.
4/9/2022
Lorenzo A. VERIFIED CUSTOMER
Fernando Alcaraz was very helpful and explained everything that needed to be done with my car. He goes the extra mile to let me what was going on with my car.
4/9/2022
Noann S. VERIFIED CUSTOMER
Arrived 20 mins early, approx 10:10am was greeted and checked in promptly. Advisor said it would take a few hrs but would get back to me after car was checked in-but he never followed up. 3 hrs later another advisor told me my oil change was completed and that the rear brakes that was suppose to be done was not in stocked at 12:45pm. I realized I was the last person to be helped because everyone else that was they was already helped. Disappointed that I have to come back and wasnt consulted within the first 30 mins and that oil change took 3 hours. My car is 17 yrs and I could get it serviced at a cheaper shop but I’m loyal to having my car performed by an Acura dealer hence why I’ve had the car so long but service definitely lacked this time and I’ve been to metro Acura the last 5 yrs. Oil change by mechanic was great.
4/8/2022
Lucinda A. VERIFIED CUSTOMER
Fernando was amazing!
4/8/2022
Claudia U. VERIFIED CUSTOMER
Thank you for your help Fernando
4/8/2022
Jeffrey A. VERIFIED CUSTOMER
Fernando was a great help. He made sure we were able to make it to our other scheduled appt. He check us in quickly and got our vehicle done in a great time frame. Thank you again to Fernando.
4/6/2022
Agnes H. VERIFIED CUSTOMER
Although the service was busy, my car was taken care of without appointments which I greatly appreciate.
Thank you for the excellent service again!
4/6/2022
Saint Anne. VERIFIED CUSTOMER
Thank you
4/3/2022
Yenise P. VERIFIED CUSTOMER
Always professional and updates timely
4/2/2022
Joami A. VERIFIED CUSTOMER
Water bottle and maybe an individually wrap cookie while waiting would be nice