I am not a person who likes to complain..I was super excited for my new car but and sales team gave me a wonderful experience. I brought car in for the protective coating and when I picked it up my seat side panel was broken. The service guys tried to fix it but a part needs to be ordered to fix it properly. I spoke to my salesman and he plans to get the part ordered with approval from his manager next week. so I only had my car since Wed and today is Sat.. today my drivetrain malfunction light came on.. I have to contact sales on Monday to let them know. Just hope that it's not a big deal and can get this addressed right away. The only thing I think this dealership can improve on is the time it takes checking into service..worked for a dealership for 10 years and a 20 min wait to check ining in is too much..people are very nice though so I appreciate that.
9/7/2025
Jorge R. VERIFIED CUSTOMER
Jesus was polite and made a good impression of the service department. It was my first visit.
9/7/2025
Onesimo T. VERIFIED CUSTOMER
Larry was great He communicated all details perfectly and kept on top of the work being done and communicated to me promptly.
9/7/2025
Lindsay F. VERIFIED CUSTOMER
Always great!
9/7/2025
Young L. VERIFIED CUSTOMER
I have been a customer of weir canyon since 2014. Purchase car there and had multiple honda cars service there. This last service was the worst experience I had there. Brought the car in for a simple oil change and tire rotation . When I picked up the car, it had multiple warning lights. I asked the serviceman to take a look at the car. He took it to the technician. When he brought it back, it still had warning signs but told me there is nothing he can do unless I pay for a $1800 repair. When I brought the car in, it was fine. No warning signs. Serviceman did not offer any to help except that I had to pay for $1800 repair. Otherwise I have to drive the car with warning signs. Not very helpful. Frustrated and left. Worst customer service experience.
9/6/2025
Michael S. VERIFIED CUSTOMER
Mike was great. He only wanted to get the work done satisfactorily.
9/6/2025
Jessica S. VERIFIED CUSTOMER
Joshua did a great job explaining the details of my repairs and telling me what to expect for service next time.
9/6/2025
Pok D. VERIFIED CUSTOMER
Marc Wiseman always the BEST! On time, on estimate.
Trustworthy!
9/6/2025
Elisabeth M. VERIFIED CUSTOMER
Great job.
9/6/2025
Paul M. VERIFIED CUSTOMER
Great Service and communication. All went smooth. Vehicle was ready as promised.
9/6/2025
William J. VERIFIED CUSTOMER
Michael was very attentive, courteous, responsive & professional. He kept me updated on the service progress w/my auto. He also searched for an alternative service option in an attempt to possibly reduce the projected overall cost.
9/6/2025
Katlyn N. VERIFIED CUSTOMER
Michael provided excellent service.
9/6/2025
Steven C. VERIFIED CUSTOMER
Service rep and mechanic were great.
9/6/2025
Nancy F. VERIFIED CUSTOMER
I will give Mark Weisman an excellent rating. He always gives me a great service experience.
I am not happy with others who did not make the rest of me experience pleasant.
9/6/2025
Pamela B. VERIFIED CUSTOMER
My appointment was at 7:00 am, I was 2nd in line and had to wait 20 minutes to be helped. This was an inconvenience, as I had to deal with school and work traffic due to the delay. The service completed was excellent.
9/6/2025
Michael C. VERIFIED CUSTOMER
Excellent service
9/6/2025
Pam F. VERIFIED CUSTOMER
Larry was professional, kind and knowledgeable. He explained everything that needed to be done.
9/6/2025
Kevin S. VERIFIED CUSTOMER
Josh was great. Took the time to walk me through what was needed. Alerted me to future service needs. I’m asking for Josh from now on!
9/5/2025
Elaine O. VERIFIED CUSTOMER
I will always rate your service as Excellent. Especially now that you open those stubborn water bottles for me. ????
9/5/2025
Ranganathan C. VERIFIED CUSTOMER
Joshua Martinez who helped me with oil change was very helpful, courteous & friendly. I was 100% satisfied with his service. He is excellent.