No updates were provided on the process of service on my car. I was not notified when the work was completed; I just had to show up before closing.
7/16/2023
David R. VERIFIED CUSTOMER
Thank you Mark. Feels good knowing you were advised well and now safe on the road. Thank you again!
7/16/2023
Joel S. VERIFIED CUSTOMER
Darrell did an excellent job.
7/16/2023
Veronica M. VERIFIED CUSTOMER
Mark gave me exceptional service today I can not be happier with his honesty and professionalism. I’ve been taking my vehicle there for 10 years for service and Mark has always helped me with great service.
7/16/2023
Rebecca H. VERIFIED CUSTOMER
Timothy was very kind and helpful.
7/15/2023
Jeff M. VERIFIED CUSTOMER
If truly interested, please call me to discuss. ****-****-xxxx. Jeff
7/15/2023
James S. VERIFIED CUSTOMER
Excellent customer service by Marc and I was able to get battery replacement, AC service and brake light issues completed in a couple hours without an appointment! I am extremely satisfied!
7/15/2023
Beth N. VERIFIED CUSTOMER
I got excellent service at Weir Canyon Honda.
7/15/2023
Samantha G. VERIFIED CUSTOMER
Perfect. Excellent.
7/15/2023
Suzanne N. VERIFIED CUSTOMER
Marc Wiseman is an excellent service advisor. He is very personable and professional. I personally request him when bringing our vehicle in for service. He is a 5 Star employee in my opinion. Thank you Marc for your service.
7/15/2023
Damian A. VERIFIED CUSTOMER
None at all.
7/15/2023
Umeshkumar P. VERIFIED CUSTOMER
Excellent
7/15/2023
Haulin L. VERIFIED CUSTOMER
Hi Marc, you provided me with top-rated service today! I appreciate very much your professional & friendly attitude. You are fantastic, thank you very much! I’ll email you to set up brake service appointment next week, you explained clearly how important it is for my safety, 2 thumbs up! I can’t say enough how wonderful you are, thank you! - Sincerely, H. Lim
7/15/2023
Adolph C. VERIFIED CUSTOMER
I am deaf - there were some problems and service rep said he tried calling me. I’m pretty sure he was aware if me issue. When he didn’t reach me he should have texted
It was very annoying to have had to make two trips to the dealership to do an interview for the explanation.
7/14/2023
Neil F. VERIFIED CUSTOMER
Joshua was great????
7/14/2023
William G. VERIFIED CUSTOMER
Marc was professional and engaging. Great prompt service as always at WCH.
7/14/2023
Tina Z. VERIFIED CUSTOMER
While Joshua got me through the transaction.. it was a bad experience. I was told my key would be $136. When Joshua pulled up the situation the price was double. The key to be programmed was an additional $100. I’ve gotten 3 keys in 8 years and this has never happened. The parts guy never told me there was an additional huge fee .. he did say I’d need an appointment and transferred me to a gal who couldn’t answer my questions.. transferred me to a service person “Mark” where I left a message asking about cost and time and never heard back. Joshua said at checkout’ The parts guy did tell you there was a charge for programming the key’ (insinuating I’d lied). Then had 0 sense of urgency to get the part or at least make sure it was quick. He was incredibly uninterested in really helping make it a good experience for me. There were very few customers.. there’s a lot that could’ve gone better.
7/14/2023
Bindu T. VERIFIED CUSTOMER
Excellent service. Thank you for all your help!!!
7/14/2023
Linda P. VERIFIED CUSTOMER
Marc Wiseman is a true asset to your company. He deserves a raise!!!
Ihave never had such good service before and can't speak highly enough about the service he gave me.