Was supposed to receive a text with info regarding my paint on my hood today and didn't get anything
3/15/2025
John G. VERIFIED CUSTOMER
Candice did her job
3/15/2025
Kimberly N. VERIFIED CUSTOMER
Had an appointment at 12:00, car was not serviced until 1pm, overall wait as 1.5 hrs. Services offered and declined are way too expensive for simple air filter changed for simple air
3/15/2025
Allen T. VERIFIED CUSTOMER
Very detailed and good work!!
3/15/2025
Judith J. VERIFIED CUSTOMER
All Of your employees were pleasant and helpful.
3/15/2025
Susie P. VERIFIED CUSTOMER
He was kind.
3/15/2025
Melissa D. VERIFIED CUSTOMER
Enrique is amazing great costumer service.
3/15/2025
Mary Z. VERIFIED CUSTOMER
Job not completed yet, waiting for ordered part.
3/14/2025
Luis N. VERIFIED CUSTOMER
I am extremely dissatisfied with the service I received from [Dealership Name] during my recent maintenance visit. Despite their claims of having a streamlined system that allows for seamless communication and efficient service, my experience was marred by delays, miscommunication, and a general lack of care.
The supposed text-based system, which promised to keep me informed throughout the process and have my car ready for pickup upon arrival, failed to deliver. Instead, I was left waiting for an inordinate amount of time, causing me to be late for work.
Furthermore, I was provided a loaner car with explicit instructions to return it with the same level of gas as when I received it. However, when I picked up my vehicle, it was clear that it had not been treated with the same level of care. The car was dirty, and the service was sloppy and unprofessional.
What's most disappointing is that this lackluster service comes from a reputable brand like Hyundai. As a customer, I expect a certain level of quality and respect, which was woefully lacking in this experience. I hope that the dealership will take steps to address these issues and provide better service to their customers in the future.
3/14/2025
Donald E. VERIFIED CUSTOMER
Mo does well on customer satisfaction.
3/14/2025
Brian B. VERIFIED CUSTOMER
thank you.. staff was great!
3/14/2025
Gerald C. VERIFIED CUSTOMER
Mo was extremely courteous and helpful to both Me and my wife. My wife has Alzheimer’s and we really appreciate the extra care he gave. He is a fine young man who did everything He said he was going to do. Sometimes that’s hard to find these days. Again, we appreciate his courtesy and care.
3/13/2025
Nettie M. VERIFIED CUSTOMER
Great service as always! Louie was great and very helpful!!!
3/13/2025
Kathryn C. VERIFIED CUSTOMER
Thank you!
3/13/2025
Dwight B. VERIFIED CUSTOMER
Enrique was very professional and accommodating. He represents Hyundai well
3/13/2025
Joan E. VERIFIED CUSTOMER
I’m very satisfied with the service you provided on my visit today thank you so much your customer service is excellent
3/13/2025
Chet B. VERIFIED CUSTOMER
There was a problem with the driver seat part and Louie and Heman took care of the problem. Very satisfied with outcome. Great service dept.