Went out of his way to order me a Lyft ride home after I forgot my license at home and was unable to rent a car. First class customer service!
11/3/2021
Tina P. VERIFIED CUSTOMER
Gary Ohnesorgen was very professional and knowledgeable in services needed for my Tucson.
Great job!!
11/3/2021
Jocelyn L. VERIFIED CUSTOMER
Took longer than expected
11/3/2021
Saxon L. VERIFIED CUSTOMER
????????
11/3/2021
Tanya D. VERIFIED CUSTOMER
Please call me to discuss. There are a number of training opportunities for both Gary & his supervisor. I was only remedied after escalating the issue. Neither apologized to me for their behavior or for telling me that I hadn't paid for an extended warranty. Instead I was told it was my responsibility to show proof of the warranty. I had to escalate matters in order to get any resolution. I hope I never have to come to this dealership again for service and will think twice about purchasing ever again from here because the extended warranty information was not input into the system correctly according to Gary and his manager. I would not wish this experience on my enemy.
11/2/2021
Priscilla B. VERIFIED CUSTOMER
Paul has excellent customer service skills. He was very helpful with my particular situation on my 2017 Hyundai Tucson.
11/2/2021
Elizabeth C. VERIFIED CUSTOMER
Paul was extremely helpful to make sure maintenance on my car was properly done.
11/2/2021
Frank V. VERIFIED CUSTOMER
Gary has always been very cordial, very accommodating and caring. He has excellent customer service skills.
11/2/2021
Dave S. VERIFIED CUSTOMER
People were friendly but was a lil disappointed that I brought the car in before 8am and I didn't receive a call or text till after I called after 2pm just to find out I just had bad tires. $155 a whole day that I had bad tires
11/2/2021
Sherry Mae. VERIFIED CUSTOMER
I'm very much satisfied with the service provided by Mariela Valdez. We were assisted quickly as soon as we arrived. She also explained thoroughly what they did in my car. Great customer service!
11/1/2021
Luis B. VERIFIED CUSTOMER
Great service! Explained everything very well. Made it very easy.
11/1/2021
Melinda G. VERIFIED CUSTOMER
Thank you.
10/31/2021
Scott W. VERIFIED CUSTOMER
Great service by Gary. CoMpletely satisfied with my experience today