LOUIE WAS COOL AND RESPECTFUL. Made the expierence nice and easy.
1/16/2025
Adam U. VERIFIED CUSTOMER
I felt extremely welcomed by the staff and Juan was incredibly friendly and helpful! I am always satisfied with the great work everyone accomplishes!
1/16/2025
Heather W. VERIFIED CUSTOMER
Gary O is the reason I choose to service my car at Hyundai Cerritos. He provides a phenomenal level of service.
1/16/2025
Teresa J. VERIFIED CUSTOMER
Service provided was professional and very satisfactory.
1/15/2025
Ednnie C. VERIFIED CUSTOMER
My vehicle has a major issue with an inner oil leak. I was told I can do a simple job that can somewhat solve the problem but that I was required to do an oil change every 2,000-3,000. Telling me that this will not not solve the issue but can help reduce the loss of oil in my car by getting this $850 job done because the other way of tearing the entire engine apart will be super expensive without giving me a price.
I asked if Hyundai covered this type of expense since I bought the car used at I believe approximately 22,000 it is now at 61,000 has a major issue that I would think it’s something I should not be dealing with. I was given very little response to my concern when I simply said I’ll just take my car without anything being done I immediately got the ok with no questions or other advices or seemed as I was just let go as that was the easier route for Hyundai.
1/15/2025
Armando C. VERIFIED CUSTOMER
Thanks, Moe
1/15/2025
Sean N. VERIFIED CUSTOMER
Enrique treated me like a VIP
1/15/2025
Ernesto M. VERIFIED CUSTOMER
Enrique is truly an asset to Norm Reeves Hyundai. Very pesonnal and professional.
1/15/2025
Danielle D. VERIFIED CUSTOMER
Upset that my experience turned into a run around of paying for things that didn’t address the issue I came in for. Was told to pick up my car because it was ready, only to have the engine light still on and nothing resolved.
1/14/2025
Sophia V. VERIFIED CUSTOMER
Charge my car when I bring in for service
1/13/2025
Jerry C. VERIFIED CUSTOMER
Fast and easy. Great service.
1/13/2025
Jeffrey L. VERIFIED CUSTOMER
The inside of my car was left dirty and black
1/13/2025
Everett B. VERIFIED CUSTOMER
Mohamed Jaber has been a great help every time I’ve come to Norm Reeves and is a main reason I keep coming back. I can always trust he’ll get the job done right and is looking out for me to get my car in the best condition it can be as efficiently as possible.
1/13/2025
Su Jin. VERIFIED CUSTOMER
The lack of a shuttle service was inconvenient.
1/13/2025
Jun Hyun. VERIFIED CUSTOMER
Servic was good.
1/13/2025
Rory H. VERIFIED CUSTOMER
Thank you. Service was provided. Accurately and quickly. Check in was quick preformed by Candice. She was polite, informative and professional. Service was preformed good and in a good time. Thank you Hyundia of Cerritos.
1/13/2025
Lorraine G. VERIFIED CUSTOMER
I was going to Downey Hyundai but the staff in general were not very personable. i ve also seen many reviews from Hyundai of Downey that showed shady practices and felt the need to go somewhere else . I was very pleased at Hyundai Cerritos. Everyone was very down to earth and courteous. The waiting room was very pleasant ( no loud music bumping night club music in the background like at Downey). Nice large tv to watch and staff were patient and helpful.
1/13/2025
Anthony P. VERIFIED CUSTOMER
Mohammed was very friendly, courteous, and knowledgeable.
1/13/2025
Barbara G. VERIFIED CUSTOMER
Still waiting for a part for the car and wasn’t contacted about the work that needs to be finished. Every time I get my car serviced at your stop it’s the same thing. Not happy. What else is new. Contact me at ****-****-xxxx Scott gere.