Making an appointment is super easy and convenient my service was completed in a timely manner. Candice was also super friendly and helpful with everything.
2/12/2025
Jong Ghak. VERIFIED CUSTOMER
Juan was his usual professional and kind rep. We appreciated his help and also appreciated the rep at station 3 for setting up Dad's Uber ride home. You guys are the best!
2/12/2025
Brenda R. VERIFIED CUSTOMER
He was so nice and helpful
2/12/2025
Raul Nelson. VERIFIED CUSTOMER
Thanks f
or your service
2/12/2025
Alaisha A. VERIFIED CUSTOMER
Juan has excellent customer service! Was friendly And explained everything to me perfectly.Will be coming back !
2/12/2025
Kyle M. VERIFIED CUSTOMER
The service technician Gary was fine. But when I made an appointment over the phone for the vehicle's recall the representative on the phone who scheduled the appointment had to call and check the parts and service department to see if they had the part in stock and she told me they did. I had to come in at a date that was 2 weeks out from the call so I assumed they had to order it. Then I drive to the dealership the service team gets my car starts working on it and then an hour later they tell me they don't have the part. It's frustrating because I come in have to take time out of work. All to just have it wasted because they don't know what parts they have at the service department. They should have called me or at least let me know before I drop the car off that they don't have the part. So I had to spend $30 to Uber home and $30 to Uber back. Now I have to come in again. Take more time off of work. The phone operator or the parts department person were incorrect about what part is needed for the vehicle and as a result my time was wasted. I have purchased several vehicles from this dealership and I was planning on purchasing a new Genesis. But I might take my business to Anaheim Hyundai or IE Hyundai
2/12/2025
Sara B. VERIFIED CUSTOMER
The technition was very professional and explained everything that would done on my Santa Fe check out was very quick thank you for courteous staff
2/11/2025
Guadalupe C. VERIFIED CUSTOMER
Juan was Very knowledgeable and Proffesional I would recommend him and the whole service team they are Very efficient!!
2/11/2025
Scott C. VERIFIED CUSTOMER
Mo is always the best!
2/11/2025
Michael P. VERIFIED CUSTOMER
Nice and helpful
2/11/2025
Michael C. VERIFIED CUSTOMER
Great guy
2/10/2025
Dean C. VERIFIED CUSTOMER
None
2/10/2025
Tina R. VERIFIED CUSTOMER
Moe was great to work with and gets an A+ for customer service and satisfaction. The only complaint I have is when I got my car back, it had greasy smudges all over the interior and on the windshield.
2/10/2025
Lissette B. VERIFIED CUSTOMER
Candice is an exceptional staff at Cerritos Hyundai she always make feels welcome and she is great helping us with our needs. Also she always try to be honest with us and this is something very valuable thank you Candice please keep the same .
2/10/2025
Maria V. VERIFIED CUSTOMER
Juan greeted me and welcomed me to the dealership when I pulled my car up. He was thorough and professional. I would absolutely bring my car back the Cerritos to have it serviced.
2/10/2025
Joohak K. VERIFIED CUSTOMER
Excellent services. Thanks
2/10/2025
Samuel Y. VERIFIED CUSTOMER
Fast and friendly service.
2/9/2025
Peter R. VERIFIED CUSTOMER
Enrique is just an outstanding man. He goes the extra mile to ensure good quality customer satisfaction! Thanks Enrique!
2/8/2025
Patricia B. VERIFIED CUSTOMER
The issue was not corrected and is still present. The car has intermittent problems shifting at lower gears