I was quoted one price verbally but when I brought in the vehicle it increased by $300 without any written documents to support the increase. The work also took over 8 hours to complete. As as long term customer I am not only appalled with this experience I plan to tell all my contacts of my experience. As I permanent desert resident and a long time supporter of Toyota I think you should know my experience and the affect it had on me today. I thank you for the opportunity to let you know of your deficiencies in the service department that are now new to me
3/31/2021
Barbara L. VERIFIED CUSTOMER
Wasn’t expecting all that was done but u guys are very together. Thanks ????
3/31/2021
Edward O. VERIFIED CUSTOMER
He was so awesome above and beyond!
3/31/2021
Ronald B. VERIFIED CUSTOMER
To much time to do a battery replacement . Almost two hours to do a replacement
3/30/2021
John M. VERIFIED CUSTOMER
Great service
3/30/2021
Daphne P. VERIFIED CUSTOMER
My Toyota has served me very well and I have always felt comfortable driving it. I have had I10 Toyota service it ever since i bought it in 2003. Thankyou.
3/30/2021
Lindsay G. VERIFIED CUSTOMER
Art is awesome. I trust him to be fair, honest, and make the right decisions about service needs on my behalf.
3/30/2021
Ursula C. VERIFIED CUSTOMER
very pleasant experience. came without an appointment. was told it may take 3-4 hrs and it took less that 4 hrs.
we had been a loyal customer for almost 15 yrs at I-10. I have nothing but great experience .
3/30/2021
Ken M. VERIFIED CUSTOMER
Service team was very pleasant and professional, car ready when promised.
3/30/2021
Saeed S. VERIFIED CUSTOMER
Thx
3/30/2021
Nettie B. VERIFIED CUSTOMER
Mr. Done,us kept me informed about my car, was knowledgeable,and very helpful.
3/30/2021
Shannon E. VERIFIED CUSTOMER
Service is always good
3/30/2021
Patrick M. VERIFIED CUSTOMER
Great service, no waiting time in driveway. Service was a bit longer than previously stated, overall I’ll always will return for service and future purchase. Very clean restrooms and customer waiting area.
3/30/2021
Fernando J. VERIFIED CUSTOMER
Jesus Mora ……..muy buen servicio que nos brindó siempre quedamos satisfechos Gracias
3/30/2021
Brian O. VERIFIED CUSTOMER
Jose was great kept me informed of the progress. Great customer service.
3/30/2021
Ana R. VERIFIED CUSTOMER
Jose is great. Always appreciate his customer service. He’s the reason we always take our car to I-10 Toyota!
3/30/2021
Alicia V. VERIFIED CUSTOMER
Paola was excellent
When I arrived to pick up my vehicle after a service , they were down to only one porter. Paola took it upon herself to bring my vehicle to me to avoid a long wait time
Great service !
3/29/2021
James R.. VERIFIED CUSTOMER
I am completely satisfied with my experience at I10 Toyota.
3/29/2021
Linda A. VERIFIED CUSTOMER
It isn’t finished yet
3/29/2021
Craig K. VERIFIED CUSTOMER
Art was great. Car now runs well. Did not like your car rental co as they promised us a car but then did not deliver. We had to use Enterprise instead. Adrian, your courtesy car guy drove us around until we finally found a car. He needs a promotion to CEO.