Atlanta was the best she was quick and fast she’s the only person I’ll come to
4/8/2021
Marie T. VERIFIED CUSTOMER
Art ****is an excellent adviser, I was kept informed while my car was there. You have a quality operation at I-10 Toyota service department.
4/8/2021
Matt E. VERIFIED CUSTOMER
Thanks Jesus. You did a great job. I appreciate your assistance as always.
4/8/2021
Thea M. VERIFIED CUSTOMER
Thanks
4/7/2021
Raphael V. VERIFIED CUSTOMER
Good service. ????
4/7/2021
Mary L. VERIFIED CUSTOMER
I AM VERY PLEASED WITH MY SERVICE AND WILL BE BACK SOON.
4/7/2021
Denise A. VERIFIED CUSTOMER
Jesus is always a pleasure to work with he always takes his time to explain in detail any work my cars have needed. Always good to know Jesus will get the work done!
4/7/2021
John M. VERIFIED CUSTOMER
Took two hours to have my check engine light checked when I had a appointment. Not sure why I bothered making an appointment.
4/7/2021
Bruce M. VERIFIED CUSTOMER
The service was great ????.
4/7/2021
Christina M. VERIFIED CUSTOMER
Everything was great !
4/7/2021
Paul C. VERIFIED CUSTOMER
The only problem is that it took 2 hrs to get an oil change.
If I go to Jiffy Lube in and out in about 30 minutes. You need to
do better in terms of time.
4/7/2021
Dionne E. VERIFIED CUSTOMER
Adrian was polite and friendly, I was thankful for his service.
4/7/2021
LAUREN D. VERIFIED CUSTOMER
Jesus Moran is fantastic. My mom, brother, and I all trust him with our vehicles. I did not at all care for the latest “tool” or software that texts customers with updates on their appointment. Having a customer say yes or no to service items without ANY additional information is sloppy. It is not in the spirit of “Kaizen” that Toyota is known for, because it does not provide context or any degree of data which would let a customer know whether something is dire, or whether it can wait until their next service appointment. I ignored the text update which asked me how I wanted to proceed and called Jesus Moran instead; he broke it all down for me and gave me information and complete knowledge I could act on. Automation is great, but automation at the expense of information is not ideal, and not very Toyota-like. Thank you x 1,000 to Jesus Moran!
4/7/2021
Leidy Q. VERIFIED CUSTOMER
Arturo is a excellent employee very friendly and efficient
4/6/2021
Oracio D. VERIFIED CUSTOMER
We really appreciate Paola Arredondo's customer service. She explained things very well and was very attentive. I'm sure I will be going back with her. Great customer service!
4/6/2021
Randy M. VERIFIED CUSTOMER
Adrian was extremely personable, very thorough and met all my needs. A very fine young gentleman who knows how to provide top drawer service!
4/6/2021
Jennifer H. VERIFIED CUSTOMER
????
4/6/2021
Jennifer H. VERIFIED CUSTOMER
????
4/6/2021
Ariel C. VERIFIED CUSTOMER
Art is amazing! Always very attentive to the issues with my vehicle.
4/6/2021
Rafael R. VERIFIED CUSTOMER
I'm not completely satisfied, when I arrived to pick up my 2015 Tunda. The front right custom rim was scraped & damaged, I immediately advised Jose Galarza who had helped me that Saturday 4/3/2021. Jose immediately apologized & said he would speak to the manager on Moday & make it right, I look forward to getting this resolved as soon as possible.