Patrick did a great job. Service was as fast as promised. The cashier, however, leaves a lot to be desired. I probably waited 10 minutes at the cashier desk to pay, sign and leave. You need to fix that dept.
10/7/2021
Ron H. VERIFIED CUSTOMER
Mr. Tom Healey was very helpful from start to finish. I had a question on the vehicle inspection report that he answered most satisfactorily.
10/6/2021
Rosalina M. VERIFIED CUSTOMER
Patrick has been doing great service for my vehicle since I been going there. Thank you!
10/4/2021
Adrian D. VERIFIED CUSTOMER
I was treated well. Thanks
10/2/2021
Mike F. VERIFIED CUSTOMER
The only thing I would say was I did ask for a car to be washed but that got lost somehow and transition but the service the personalities the promptness you guys are great can’t think of taking your Ford any place other than to you
10/1/2021
Annette S. VERIFIED CUSTOMER
Patrick always makes sure I am in and out quickly m, and I do appreciate that.
I always get great service from Sanra Maria Ford/Lincoln
9/30/2021
Faye D. VERIFIED CUSTOMER
I would like to commend Victor for providing an excellent customer service. He informed us in a timely manner about the work that needs to get done. He was respectful and approachable.
9/29/2021
Norma O. VERIFIED CUSTOMER
Muy amable seguro de su trabajo
9/29/2021
Not Provided. VERIFIED CUSTOMER
Great service and communication
9/29/2021
Paul C. VERIFIED CUSTOMER
This was my first time getting service at Santa Maria Ford and the service was excellent. My only complaint is that I was told the service would take one hour. I wasn’t told that it is an hour from when the technician started working at 8:00am and not one hour from the time of my 7:30 appointment. I don’t mind the 1-1/2 hour wait, I just always appreciate full disclosure so I can plan.
9/29/2021
Louis L. VERIFIED CUSTOMER
Professional, polite and very efficient
9/29/2021
Noel G. VERIFIED CUSTOMER
Tom did a great job ????
9/28/2021
Robert A. VERIFIED CUSTOMER
Didn’t rotate tires as request. I was charged for it.
9/25/2021
Alejandro F. VERIFIED CUSTOMER
Thank you for the maintenance service, I had only scheduled it the day before, and it was done in 2 hours!!! Thank you again for such great service!! Yes
9/25/2021
Scott D. VERIFIED CUSTOMER
Keep up the good work
9/25/2021
Roger D. VERIFIED CUSTOMER
Tom Healey and his team at Santa Maria Ford did a great job taking care of my vehicle. I would recommend them to anybody
9/24/2021
Jerry O. VERIFIED CUSTOMER
Good job. He was very professional. You need to keep him on your team
9/24/2021
John S. VERIFIED CUSTOMER
Service writer doesn’t follow proper repair order law.
9/24/2021
Susan B. VERIFIED CUSTOMER
I always get great service from SMF!
9/23/2021
Chris L. VERIFIED CUSTOMER
Patrick was informative and communicative throughout my experience. Thank you for the exceptional service. -C Logan