Hello,
Sorry for my negative response but there are a couple concerns on the work done to my vihicle. First of all I feel that the labor rates on 2014 Malibu were excessive with no parts replacement and also the tire pressure sensor lights stay on...Ted did address the issue but the sensor lights were working ok. Now the tire pressure lights stays on...I will send picture. Ted is a Great service rep. I always request him cause he is the greatest, we have 4 vihicles that Paradise services and we are in the process of purchasing another truck by years end. We are a Chevrolet family since the 1950s. I am very happy with my Silverado PU and always take it in for service...thank you and in advance I remain,
Augie Reyes
3/17/2021
Debra F. VERIFIED CUSTOMER
Sean was great! He took the time to explain me what I need in the future and I appreciated that
3/16/2021
Robert A. VERIFIED CUSTOMER
John is fantastic. Along with the whole staff at Paradise.
3/16/2021
David O. VERIFIED CUSTOMER
Thank you! For following up on warranty info!
3/16/2021
Jose O. VERIFIED CUSTOMER
Excellent thanks.
3/16/2021
Ernie R. VERIFIED CUSTOMER
Maria’s customer service was great! Very helpful and pleasant. Very happy with my experience with Paradise Chevrolet’sservice.
3/16/2021
Robert C. VERIFIED CUSTOMER
TED does a great job.
3/16/2021
Jose M. VERIFIED CUSTOMER
He was awesome. Thank you.
3/15/2021
Kendra J. VERIFIED CUSTOMER
You are reaching out to wrong name. WHO IS KENDRA????
3/14/2021
Maria M. VERIFIED CUSTOMER
She was amazing!
3/14/2021
Rudy H. VERIFIED CUSTOMER
Great Job,Great customer service to the Advisors and the Mechanics behind the scene's.
3/14/2021
Dignified Life,. VERIFIED CUSTOMER
Thank you for all the years that you have serviced my car.
3/14/2021
Oscar V. VERIFIED CUSTOMER
Overall great service from Jeffrey, very professional and polite. Was a bit disappointed that mask policy was not enforced in thr building as I witnessed at least 3 people not following the guidance.
3/14/2021
Gary G. VERIFIED CUSTOMER
Maria was very professional she took care of me and even offered a way for me to be able to pick up my vehicle earlier By dropping it off earlier than my appointment time
I am very pleased with my truck how well it breaks and feels.
Thank You Maria
Gary G
3/14/2021
William S. VERIFIED CUSTOMER
Jesse is very thorough and communicative. I appreciate that he lets me know what’s going on with my truck whenever I bring it in to Paradise.
Overall, the service department is great, largely due to people like Jesse.
3/14/2021
Araceli S. VERIFIED CUSTOMER
I always have a good experience at this Chevrolet dealer in Temecula. Jeffrey Hunt was helping me with everything. I had taken in my vehicle for a check up, since it had some issues that I was not aware of. I did not know what to expect and Jeffrey explained the whole process and made everything very clear. He also updated me on any situation and status of the vehicle, which gives me the trust to take my vehicle back for service again. Overall excellent customer service, definitely feel welcome and everyone was super friendly. Thank you
3/14/2021
Christopher W. VERIFIED CUSTOMER
Ted is always a pleasure to work with
3/13/2021
Clayton F. VERIFIED CUSTOMER
Thank you I never have any complaint from the dealership Mr. Shuttle to home and also Mr. Coffee in the lounge of Internet everything's just fine thank you very much