Ted was very nice and professional, so the issue is not with him. The issue is with the fact that I was asked to drop my truck off in the morning but then the expectation was them at they would likely not get to it until the next day. I did not know that until I was dropping my truck off and made the commitment to getting it worked on. Luckily I work from home so my truck was not mission critical to my day but it could have been. Ideally expectations are better managed when I am scheduling the service.
2/3/2023
Rodger V. VERIFIED CUSTOMER
Great service, especially my service tech.
2/3/2023
Richard A. VERIFIED CUSTOMER
Incredible experience for my 2021 Escalade. I will be back
2/3/2023
Michael V. VERIFIED CUSTOMER
Jon Hernandez went out of his way to find out how to get my after market tires to work properly with the factory tpms sensors. I greatly appreciate his extra efforts to help me with my silverado 2500.
2/3/2023
Amy W. VERIFIED CUSTOMER
Great customer service and my car was finished earlier then expected.
2/3/2023
Dean J. VERIFIED CUSTOMER
Jayden was very attentive and professional throughout our conversations and kept me informed appropriately every step of the way until the maintenance was complete. Very friendly as well. I expect him to have a long and productive career there.
2/3/2023
Reynaldo C. VERIFIED CUSTOMER
The staff at Paradise Chevrolet showed impeccable customer service. I’m always grateful. Hayden made sure I understood all the service provide that I may need. Mahalo Paradise Chevrolet.
2/3/2023
Joan F. VERIFIED CUSTOMER
Excellent customer service by every one at paradise…professional and courteous
2/3/2023
Jason Dominick. VERIFIED CUSTOMER
Jeff was the best service advisor I've ever dealt with. He was very prompt and helpful. Will 100% be back to work with Jeff again!
2/3/2023
Zachary M. VERIFIED CUSTOMER
Mustafa was awesome. Great rep.
2/3/2023
Jayde G. VERIFIED CUSTOMER
Thank you Chris for the excellent customer service and attentiom to detail. It was a pleasure leaving my car in your good care.thank you!
2/2/2023
Nina A. VERIFIED CUSTOMER
Scheduling was very easy and on time customer service is excellent.
2/2/2023
Donald S. VERIFIED CUSTOMER
Perfect in every way. Totally happy with the excellent service. Ty took care of us.
2/2/2023
Jimmy R. VERIFIED CUSTOMER
On my way home my tire pressure light came on. Don't understand why when you guys rotated my tires. Now I will have to check the pressure and more likely add air. This is something you were suppose to take care if.
2/2/2023
Debra M. VERIFIED CUSTOMER
Great service . Thank you
2/2/2023
Yolanda E. VERIFIED CUSTOMER
Very satisfied…
2/2/2023
Mike F. VERIFIED CUSTOMER
I have always been treated well when servicing both my vehicles.
2/2/2023
Top Service. VERIFIED CUSTOMER
Chris was prompt with our needs and service. Also always having communication during entire process.
Very friendly and professional.
Thanks
2/2/2023
Thug International. VERIFIED CUSTOMER
Peter and everyone else at Paradise are awesome! Very friendly staff and always quick to help. I'll be getting all my vehicles and services here!
2/2/2023
James A. VERIFIED CUSTOMER
Thank Chris for his concern at getting me taken care of
Jim Andrews