Michael was very efficient, professional, personable and a pleasure to work with.
9/19/2024
Brittani V. VERIFIED CUSTOMER
Thanks so much for your help and thank you for fixing my car the same day!!
9/19/2024
Samone S. VERIFIED CUSTOMER
Friendly customer service, quoted accurately and answered any questions I may have
9/19/2024
Joanne S. VERIFIED CUSTOMER
Nick was my service advisor. For coaching purposes I’m suggesting better customer service skills. He did not smile he was not personable, did not seem confident in his conversation. My appointment for a basic maintenance oil change was scheduled at 1:30. He approached me at 4:00 in the waiting area to let me know my car was done and in line for car wash but it would take an hour & half more time. And he would put it in the line if I wanted to wait that long. I declined the wash. He never smiled or thanked me for being a customer. That’s not the service. Attitude I expected & not the service standard I’ve recieved in the past. As I was leaving another service person outside yelled “ hey is that your truck” uhhhh no sir that’s my Cadillac over there, I drove away wondering what the hell was going on in Paradise ?
9/19/2024
Rebecca C. VERIFIED CUSTOMER
Friendly service, detailed to what services are required.
9/19/2024
Rafael C. VERIFIED CUSTOMER
Good job
9/19/2024
Carol J. VERIFIED CUSTOMER
Chris was helpful and communicative. I appreciated working with him.
9/19/2024
Jason H. VERIFIED CUSTOMER
Michael was friendly and professional
9/19/2024
Valerie A. VERIFIED CUSTOMER
Trevor is great, he always takes care my car needs.
9/19/2024
Charles S. VERIFIED CUSTOMER
Checked me in quick
Super curiosities
Kept me informed
9/19/2024
Brett V. VERIFIED CUSTOMER
Trevor, communicates very well! Always treats me well! I will always take my truck there.
9/19/2024
Kelly W. VERIFIED CUSTOMER
Nick was pleasant and helpful, and it was a good experience.
9/18/2024
Herish Z. VERIFIED CUSTOMER
Outstanding service advisor. Very professional and knowledgeable.
9/18/2024
Sylvia L. VERIFIED CUSTOMER
Knowledgeable Respectful
9/18/2024
Vincent A. VERIFIED CUSTOMER
Landyn was very professional and answered all my questions. Very nice man. Asset to the company for sure.
9/18/2024
Teresa C. VERIFIED CUSTOMER
James went above and beyond. He answered all of my questions even those I had after I left paradise.
He expedited my service time so that my wait time was minimal. I live in Ramona and had to wait in your service area.
Coffee, water and donuts were a grateful treat.
Thank you paradise and especially James.!
9/18/2024
Daniel W. VERIFIED CUSTOMER
Thank you
9/18/2024
Barbara C. VERIFIED CUSTOMER
Chris was very helpful in explaining what had happened to my car and that he would make sure the problem would be taken care of in a timely manner.it was and the thermostat for my air conditioning was replaced . I couldn’t have asked for a more competent service rep. He made me feel comfortable.
9/18/2024
Daniel M. VERIFIED CUSTOMER
He was awesome!!!!!
9/18/2024
Jose L. VERIFIED CUSTOMER
Nicolas Nava was of great service. Answered my question and made everything smooth.
Thanks