Chris Paradise dealers service manager always gives excellent service. He double checks and keeps in contact through the process of the service.
1/30/2025
Linda S. VERIFIED CUSTOMER
Jeffrey was very knowledgeable and helpful. Good customer service.
1/30/2025
Spencer L. VERIFIED CUSTOMER
Excellent service by Trevor. Trevor has been our maintenance advisor over the many years and has provided excellent service.
1/29/2025
Jan L. VERIFIED CUSTOMER
I brought my Chevy in Wednesday morning, Jon was great explaining and listening to the concerns. I told him I must have the brakes completed by Thursday at 5:30pm.I had Drs appointment and needed my truck. Jon was very punctual and communicated the steps being taken. The dealership has problems we have never dealt with in over 10 years dealing with Paradise. They didn’t get my truck on the rack to check the breaks until Thursday at 3PM with not enough time to repair it. It caused us great inconvenience to find a way for me to get to my 2 Drs appointments on Friday. This is NOT Jon’s fault, this is a dealership schedule problem or lack of service repair people. We are unhappy
1/29/2025
Julie N. VERIFIED CUSTOMER
Mike is a great asset to your organization: informative, professional a wonderful pleasure to work with!!!!! The Nylands
1/29/2025
Maria R. VERIFIED CUSTOMER
James was very informative and staying in contact regarding what was happening. Appreciate everything was done.
1/29/2025
Terry O. VERIFIED CUSTOMER
Your service center is top notch and that makes a difference to me and my wife. I couldn’t be happier with my service director Mike Messer.
1/29/2025
Anthony B. VERIFIED CUSTOMER
Was greeted by Audry when i pulled in who was so nice and then James was very knowledgeable and prompt
1/29/2025
Clay H. VERIFIED CUSTOMER
Chris handled everything and kept me updated the entire way. He was sharp and informative the entire process. The rental he got was a perfect fit while repairs were underway. I do not know how many customers he cares for daily but it felt like I was the only one. Keep up what your doing Chris, it works and is appreciated. Thanks again.
1/29/2025
Anthony M. VERIFIED CUSTOMER
He was Excellent.
1/28/2025
Benjamin I. VERIFIED CUSTOMER
Everything with my service and with Chris was great
1/28/2025
Adrian P. VERIFIED CUSTOMER
Another great service at Paradise Cadillac. I always have the best results when I service my Escalade with them. Thank you again for another flawless service and best customer support.
1/28/2025
Minda E. VERIFIED CUSTOMER
Excellent job and excellent customer service
1/27/2025
John B. VERIFIED CUSTOMER
Ty Scott is best
1/26/2025
Bridget K. VERIFIED CUSTOMER
Ty was very professional and kind. He got the job done quicker than anticipated! And he helped me get a few quotes on other services for the future. Very pleased with his service
1/26/2025
Janette Z. VERIFIED CUSTOMER
Ty was very helpful true to his word
I usually always ask for him. He always takes good care of me and I trust him.
1/26/2025
Nicole C. VERIFIED CUSTOMER
James was good at communicating updates to me. Friendly and knowledgeable.
1/26/2025
Edward F. VERIFIED CUSTOMER
I have come to expect a level of service as a Cadillac customer that includes a courtesy vehicle or shuttle driver. Especially when the service being provided is due to a warranty issue. My last few visits I've had to ask for special accommodation and manager authorisation for an Uber driver. Peter was outstanding and is put in a difficult situation to have to explain to a long time Cadillac owner that the perks of that title are no longer available.
1/26/2025
Ibys C. VERIFIED CUSTOMER
The paradise staff is as always been the best asset your dealership has! That’s what has kept me a repeat customer for my last six vehicles!