Service Department was excellent today and got my car out of there in a timely manner
4/27/2025
Minegar Laser. VERIFIED CUSTOMER
Was told fiter would be replaced for trans service, but see no evidence of this and both passenger doors have been scratched.
4/27/2025
Pamela O. VERIFIED CUSTOMER
Ted Was Absolutely A Gem To Work With! Very Thorough & Detailed & Answered All Of My Questions With A Smile On His Face & A Great Attitude! Hopefully In The Future He’s Who We Can Work With! Thank You!
4/26/2025
Larry H. VERIFIED CUSTOMER
In our ten years here in Temecula, we have always obtained our new Cadillac XT5 cars and service at Paradise Chevrolet/ Cadillac. We find this to be an outstanding dealership from top to bottom- everyone is friendly and customer oriented.
4/26/2025
Maricela S. VERIFIED CUSTOMER
I have been with Paradise since 2006,started out with Mike Armstrong who always took great care of my vehicle and provided awesome service and upon him being promoted he personally introduced me to Mr. Stark who has taken extremely great care of me and my vehicle. This morning Mr. Stark was double booked and I was introduced to a young adult by the name of John who was just as nice and polite. I love Paradise and pray that Mr. Stark, Mr. Armstrong, John and the whole Paradise family maintain healthy and awey 2025
4/26/2025
Coral M. VERIFIED CUSTOMER
Quick responses to all of my questions while my car was in service! Thanks Jeff!
4/26/2025
Brittany S. VERIFIED CUSTOMER
Welcoming and reassuring. Answer questions and explained things very well.
4/26/2025
Wilton L. VERIFIED CUSTOMER
No problem, Dereck was very helpful.
4/26/2025
Annette D. VERIFIED CUSTOMER
I always get excellent customer service at Paradise. I have been getting my car serviced at the dealership for almost 2 years. Michael took my car in right away, and told me exactly what to expect as far as time and price. I also appreciate his communication and updates. The car wash is a great service as well. I always appreciate how well Paradise takes care of me. Thank you!
4/26/2025
Scott C. VERIFIED CUSTOMER
Trevor went above and beyond to help me with a difficult situation
4/26/2025
Cheryl K. VERIFIED CUSTOMER
Friendly service and took care of problem effectively. Very satisfied.
4/26/2025
Chris V. VERIFIED CUSTOMER
Trevor was very respectful. My only concern was the overall price with the service. Quoted 1,280$ for a 100K service and an Oil Change was not what I was expecting at all. This would lead me to not return for service at Chevy to be honest. The staff was great however the price value needs to be evaluated. Thx
Chris
4/26/2025
Sunny J. VERIFIED CUSTOMER
Ty was very accommodating and helpful.
4/26/2025
Angela P. VERIFIED CUSTOMER
My service advisor, Jeffrey Hunt, did a great job of keeping me informed and trying make the experience as easy as possible. Thank you.
4/26/2025
**** A. VERIFIED CUSTOMER
Jeff is the best! Had 3 separate things I need to get serviced and also had to split between fleet. Got everything knocked out super fast and communicated clearly throughout. Amazing service and keeps me coming back. ????
4/26/2025
Nels P. VERIFIED CUSTOMER
Great service from Michael!
4/25/2025
Felisha L. VERIFIED CUSTOMER
Peter always takes excellent care of us! Any issues arrive with are cars it gets handled quick I have been at paradise for over 15 years & I love the service I receive. Peter is friendly, professional, always giving updates on the status of my vehicle. The paradise team is amazing. Thank you Peter for always taking good care of us & always going above & beyond to make sure we’re satisfied & happy.
4/25/2025
John C. VERIFIED CUSTOMER
Trevor went way out of his way to work my appt around
My schedule . Found other problems brought to my attention
And still got it out on time . I always ask for Trevor because of his customer is important attitude and his extensive knowledge of my
Vehicle . I think Trevor is futur management material I am a business
Owner and recognize his potential.
4/25/2025
David U. VERIFIED CUSTOMER
Completely satisfied with Chris The cashier needs to smile.
4/25/2025
Anthony P. VERIFIED CUSTOMER
Michaels ability to communicate the maintenance needed made continuing trust in Paradise a non issue. He comes across as knowledgable, friendly and when you shake hands you know he is a man of principle and integrity. The last minute loan of a vehicle only bolsters my faith in the always top notch customer service I have come to expect.