Paradise Chevrolet Cadillac Auto Repair Service

My appointment was not actually scheduled apparently because I used the phone app to schedule it. So I had to leave the car and uber back and forth. C’mon man! minor league’s. Fix the app. In 20years with Toyota nothing like that has ever happened. Let’s go! Jeff did great work.

Thank you for your kindness and quick turn around

Nono

I specifically mentioned when I dropped off my vehicle that the last time I had service on this vehicle it was returned to me with dirty steering wheel, gear shift handle, and door handle . This time the same exact problem, even though I dropped off my vehicle with a plastic steering wheel cover on it. UNACCEPTABLE!!!!!

I was happy with the service advisor. James did a great job explained everything to me. The part I was unhappy about was it took over two hours to get an oil change done and Zirk fittings greased little bit too long for my standards and a few other customers that were in the waiting roomupon getting home my truck is lifted, but I can see that my torsion bars were full of handprints of oil and my crossmember also oily hands prints smudges just would hope that they would quality control this so this wouldn’t happen in the future

I was very happy with Chris. He was courteous and knowledgeable. He kept me informed about my car as we waited I’m handicapped and he brought my car to me. It was a pleasant experience. I’ll ask for Chris again when I return.

Always a pleasure working with Landyn. Customer service is excellent

Thanks! Peter was GREAT. He provided superior customer service. Thanks to all of the team for getting G me back on the road.

Jeffrey was able to get my vehicle serviced and washed very quickly as I was on a tight time constraint. In fact, vehicle was ready two hours earlier. Very informative and helpful!

Great experience and communication by Derek. Very professional. Felt appreciated and all staff was very attentive. You have a great dealership and I am very impressed. Jimmy sales mgr was helpful and I appreciated him owning the experience. Thank you!

As always, I can trust the team at paradise.Chevrolet to take good care of my baby Chris is always professional informative, and on time. You should give him a raise.Thank you all

Michael was a nice guy but a bit of an upseller. Not a bad thing as I respect the hustle. I was trying to find a simple solution or some advice and all his suggestions were to spend money for no reason. We got the battery fixed but it was all very transactional. I get it’s Friday, but still.

Mr. Jon Hernandez and his technicians did a preventative maintenance on my vehicle yesterday,,, the job was very prompt and in a timely manner,,, no further issues were reported and well within the time & estimated cost. Overall service and safety were of the utmost importance,,, I would gladly share my experience with friends and relatives.

It was the absolutely worst customer service experience at a car dealership in my life. I will be leaving a Yelp review to share my experience as well. I booked my appointment through your app. I said that I would be waiting for the oil change at the dealership. It scheduled me out a couple of weeks so I figured it took into account that I was going to wait for the service. I arrived on time and the service at 10am as scheduled. I was told by the service advisor that it would be at least a 2 1/2 wait for the oil change. To make matters worse he said that the whole department goes to lunch at 11am for an hour to complain about current politics, so I better plan for three hours. I asked if you guys provide a shuttle. Answer no. Do you spring for a Lyft. Answer No. I pay for my own Lyft. I get a call when my car is finished and the price was $20 more than advertised on the website because it doesn’t cover a Corvette even though I enter the year, make, and model of my car. Typical bare and switch. Please know that I own a MBZ and a Lexus too. Both dealerships provide cars if the service is longer than an hour. I bought my son. New Hyundai and even they spring for a Lyft both directions. Your dealership is the flagship for why people don’t want to buy American.

Chris is always professional, helpful and courteous whenever we have to get our vehicle serviced! He’s great!

Trever was fantastic. Get the job done and have realistic expectations then exceeded them. Great communication.

Chris is attentive and knowledgeable. He is always immediately responsive to phone calls and text messages. He goes above and beyond and that is service that brings me back time and time again.

Peter is always great to work with.

James is an outstanding service advisor. Thank you

Very professional and helpful. Kept me informed about my car and what they needed to do. Thank you.