Mr. Macias was great and kept me updated on my service.
My only complaint was I had an appointment for an oil change - that’s it. It was 2 1/2 hours wait. I have never waited for that long there.
11/27/2021
Julio H. VERIFIED CUSTOMER
Good service thanks
11/27/2021
Katie P. VERIFIED CUSTOMER
Very friendly and helpful!
11/27/2021
Alejandro V. VERIFIED CUSTOMER
Everybody was very helpful great atmosphere thank you
11/27/2021
Aldo D. VERIFIED CUSTOMER
Olivia is the best. Very patient with all my questions. I am so happy and impressed with her professionalism and the details she provided to ensure all my issues and questions are answered or addressed.
11/27/2021
Sheri C. VERIFIED CUSTOMER
We always go to this dealership for our service & have always been pleased. However today we came in for a battery replacement. The car was there for 3-4 hours before we got a call that the battery is 1-2 months back ordered. That would have been helpful information before leaving our car in the shop. We then had to spend hours looking for a battery in SOCAL & someone to install it, before the business day ended. This was after landing at LAX last night, returning from a funereal, to a dead battery at midnight.
11/27/2021
Andrew O. VERIFIED CUSTOMER
Good service
11/27/2021
Jeffrey S. VERIFIED CUSTOMER
You've raised your prices dramatically for an oil change, and maintenance up date PMCS "Preventative Maintenance Checks and Services" and rotating my tires for over $90+ is ridiculous
11/27/2021
Titus N. VERIFIED CUSTOMER
Oscar was very helpful excellent experience!!!!
11/27/2021
Phi P. VERIFIED CUSTOMER
Great job. Thank you
11/26/2021
Wenlei L. VERIFIED CUSTOMER
Great
11/26/2021
Salvador Z. VERIFIED CUSTOMER
Phillip Tarin was very professional and efficient. Hector Martinez went well above and beyond in providing excellent attention to service and customer satisfaction
11/26/2021
Therese D. VERIFIED CUSTOMER
Always courteous and friendly. Would recommend to anyone!
11/26/2021
Amber S. VERIFIED CUSTOMER
My hood was not properly closed. I drove on the highway the next day and my hood almost flew up. I had to quickly exit the freeway and properly latch the hood so it doesn't come up again. This was a safety concern and my children were in the car with me. Please train your technicians to properly close the hood of vehicles.
11/26/2021
Vanessa Cuevas. VERIFIED CUSTOMER
I did not have an appointment when I went . I was the 4th car in the jo appointment line. When the service writer got to me to ask me my name and if I can leave the car I said yes. Well when I was asked to pull up all the cars behind me started to leave because they were being checked in before me. I waited an extra 15 minutes because I was never checked in. Not happy
When I went to pick up my car the same thing happened. Everyone after me after signing my papers they we’re getting their car another 15-30 minutes passed when I got my car.
11/25/2021
Miguel A. VERIFIED CUSTOMER
Did a great job.
11/25/2021
Priscilla C. VERIFIED CUSTOMER
I was amazed that my intake staff person was not wearing a mask. The pandemic is slowed down by taking this simple measure. It is a sign of courtesy as well.
11/25/2021
Joshua D. VERIFIED CUSTOMER
Candace did amazing job. Thank you!
11/25/2021
Tamarah O. VERIFIED CUSTOMER
Without comparison. Thank you, Kevin, for your extraordinary customer service!!! ???? Already recommended you to my friends.