Xavier is the worst. One of the poorest customer service I have ever seen. We had to complain to the service manager. Very unhappy with our interaction with Xavier. You should seriously consider re-training him or moving him out of a customer contact area.
3/21/2021
Jeffery L. VERIFIED CUSTOMER
She is a very nice person , I like her service, thank you Juanita!
3/21/2021
Traci D. VERIFIED CUSTOMER
Mr. Gonzalez was nice and always kept me abreast of the status of my vehicle.
3/21/2021
Jacob D. VERIFIED CUSTOMER
Thank you!
3/20/2021
Ana F. VERIFIED CUSTOMER
Olivia was incredibly nice and welcoming. She was fun to talk to and answered every question and concern I had.
3/20/2021
Fernando C. VERIFIED CUSTOMER
Everything is good
3/20/2021
Sanam G. VERIFIED CUSTOMER
Thanks
3/20/2021
Dominique P. VERIFIED CUSTOMER
Yes I was! He has helped me correct the recall that was on my car, and has been assisting me on getting the other one done as quickly as possible!
3/20/2021
Lisa M. VERIFIED CUSTOMER
Candace was very helpful and kind during the whole process.????
3/20/2021
Tony C. VERIFIED CUSTOMER
Thank you for your service and help Olivia!!! 5 star service!!!
3/20/2021
Scott Z. VERIFIED CUSTOMER
Scott Z
3/20/2021
Donna M. VERIFIED CUSTOMER
Took 3+ hours for 30k mile service
Out of cold drinks and when I told a porter he said none in the back, someone would need to shop at Costco to purchase new ones.
The snack vending machine wouldn’t take any dollar, so Juanita went across the way and brought me a package from the old side. Thank you Juanita.
3/20/2021
Manuel M. VERIFIED CUSTOMER
Javier was professional and kept me updated on the status of my vehicle.
3/20/2021
Kyle Y. VERIFIED CUSTOMER
Excellent job
3/20/2021
Michael R. VERIFIED CUSTOMER
We have had the car for 8 months. And other than an analogue speedometer
Issue (it registers faster than we could be possibly going!)
The car is excellent. And of course love the environmentally conscious plug-in hybrid!
3/20/2021
Roberta S. VERIFIED CUSTOMER
I always ask for Scott because he's the best!
3/20/2021
Alexander M. VERIFIED CUSTOMER
Luis did a great job of keeping me updated on service progress of my vehicle,
Great asset to Claremont Toyota!
3/20/2021
Camille S. VERIFIED CUSTOMER
You guys always do an amazing job , thank you so much for the amazing customer service it is greatly appreciated!