Ozzy communicated well and met my expectations during our vehicle service
12/7/2021
Susan L. VERIFIED CUSTOMER
Communicated with me ever step of the way.
12/7/2021
Stephanie A. VERIFIED CUSTOMER
The reason I continue to go back to the dealership and I have been going since I bought my vehicle in 2013 there. Scott Zalibra is what keeps me a customer there. Great friendly service and always looking out for me.
12/7/2021
Tuan T. VERIFIED CUSTOMER
Thanks Toyota Claremont I’ll back next service
12/7/2021
Perdo L. VERIFIED CUSTOMER
Muchas gracias Osvaldo es muy educado y muy eficiente muchas gracias quede muy satisfecho con el muchas gracias.
12/7/2021
Lizbeth M. VERIFIED CUSTOMER
I’m very satisfied with my car service candance Harrington was absolutely great help me with Everything answered all my questions that I had. Absolutely love the service!
12/7/2021
Bruce L. VERIFIED CUSTOMER
Michael did an excellent job!
12/7/2021
Eric R. VERIFIED CUSTOMER
Great customer service.
12/7/2021
Linda B. VERIFIED CUSTOMER
13 years and Scott is has always been
Very helpful and professional.
12/7/2021
Jennifer J. VERIFIED CUSTOMER
Whomever changed my oil on Dec 4th 2021, did a good job. Ozzy (service agent) is always nice.
Good job!!
12/6/2021
Randall A. VERIFIED CUSTOMER
Candacewas exceptionally helpful in serving me , she is # 1, i commend her and believe the Toyota dealership should give her a pay raise, i give her Straight A's across the board. Ill be back to c her in 6mo.,
12/6/2021
Teresa K. VERIFIED CUSTOMER
First, when I got to Toyota crevice center I was told by Hugo Ruiz that it’s my car won’t be done until 4:45 pm. It was fine with me cause my appointment with my bosses was at 5 pm and it would only take me 15 minutes to get to the meeting place. I’ve started calling my bosses to let them know that I’ll be late for 15 minutes. Here comes 5 pm and my car was not done until 5:30 pm. Why not give extra time to customers? If the estimate time is 4 hours then tell customers that it takes 5 hours instead. Customers would be happy if it’s done earlier than what they expect.
Secondly, it was listed in the paperwork that my tires are dry rotten. But no one spoke to me how bad it is and if my vehicle needed a new tires badly or not. Someone should have come a talked to me about the tires.
It is a very bad customer service.
12/6/2021
Phil T. VERIFIED CUSTOMER
Over all is good ??????????
12/6/2021
Sidney S. VERIFIED CUSTOMER
Candice was very nice and efficient throughout whole process
12/6/2021
Alejandro D. VERIFIED CUSTOMER
Have not fix my problem and don’t help me with my problem with my truck
12/6/2021
Jessica V. VERIFIED CUSTOMER
Very bad experience with the first 3 visits. They never filled up the windshield washer fluid on my 3 visits. Yesterday I check all the fluids my self after they gave me the Corolla. The windshield washer fluid was empty.I went to the service advisor and told her what happened she went out side and she drove the vehicle to the shop and they didn’t fill it up. Looks like she just went around the building to make me think that they put the fluid which they didn’t do. I just check it this morning and it’s still the same. I am not happy at all with the service. I will no longer be going back there for my Corolla, Venza, and Highlander.
12/6/2021
Raphael N. VERIFIED CUSTOMER
After receiving my car back from routine mileage maintenance, I found that my driver side floor matt was missing. I searched my whole car and the matt was nowhere to be found. An employee named Anthony provided me a paper floor matt, but we never found my matt. Also, the hood to my car was left ajar/unlocked. It was already nighttime, so I didn’t notice until the next day.
12/5/2021
Grace S. VERIFIED CUSTOMER
Christina has good attitude and good customer service. Keep it up Chistina. Thank you and Merry Christmas.
12/5/2021
Alejandra J. VERIFIED CUSTOMER
Christina was really helpful and allowed me to use my coupon savings. She made sure my car was serviced and she also met me know what important jobs I need to do within a month or so. Overall , great service. The wait was a bit long though - perhaps there was short staffing on a Tuesday.