I did not receive an in progress text. Also, I thought the cost for a new battery was way out of line but I hadn’t much choice. My Outback has under 36k miles.
1/15/2026
Jeff B. VERIFIED CUSTOMER
We were very impressed with the customer service from Jesus. He went above and beyond to help us and work with us with our busy schedule. Having him as part of your staff was a great decision!
1/15/2026
Bill H. VERIFIED CUSTOMER
Hard working team. Very satisfied.
1/14/2026
Lorraine T. VERIFIED CUSTOMER
Great service and friendly employees. Comfortable waiting area.
1/11/2026
Richard B. VERIFIED CUSTOMER
The work was completed in the time that I was told. Everything is back to normal.
1/9/2026
Janet J. VERIFIED CUSTOMER
Patrick in service is AWESOME ‼️
1/7/2026
Robert M. VERIFIED CUSTOMER
Excellent and efficient visit. I was impressed with Jesus’ professionalism.
1/7/2026
Joseph M. VERIFIED CUSTOMER
Michael took great care of me. Executed the maintenance I needed and responded to my special inquiries about tread depth. We revisited those and double check the findings of the tech. I truly appreciate the above and beyond that this service department has done for me over the past three years.
1/7/2026
Pat S. VERIFIED CUSTOMER
Today, for the very first time, I'm very pleased with the performance of my Vehicle. Today, I can honestly say I'm proud to own a subaru. I will highly recommend and encourage others to purchase from and get maintenance only from Norm Reeves of Rockwall. "It's worth the drive."
Thank you, Mr. Wortham, for assisting me this morning, for listening to me, and hearing my complaints. I'm also pleased with the excellent services performed by technician Michael Rodriguez.
Sincerely,
Pat S
1/6/2026
Sara P. VERIFIED CUSTOMER
Yes very much
1/6/2026
Rebecca O. VERIFIED CUSTOMER
Service was great!!! I love my Subaru!
1/6/2026
Ann M. VERIFIED CUSTOMER
Professional service, no hassle. Well done
1/4/2026
Billy M. VERIFIED CUSTOMER
Everything was explained to my satisfaction.
1/3/2026
Shelby M. VERIFIED CUSTOMER
The man who helped me was very nice and made me not anxious :) The service was also done very quickly.
1/1/2026
Laura S. VERIFIED CUSTOMER
When i got my car back my speakers sounded blown
1/1/2026
Thomas B. VERIFIED CUSTOMER
I like doing business with you because I feel I can trust you! Regarding both sales and service.
12/31/2025
Jesus O. VERIFIED CUSTOMER
As always, always a great experience from start to finish. Always a pleasure to be back in for your service.
12/30/2025
Barry C. VERIFIED CUSTOMER
As always, great job, great service team.
I continue to tell family and friends what great service I’ve received over these years.
Thanks so much for taking such great care of your customers.
12/29/2025
Dixie W. VERIFIED CUSTOMER
A recent Subaru recall on the computer system required that my new car stay for an extended period of time that day. So Jesus Herrera had a loaner car reserved for me, freshly cleaned and ready for me! All arrangements were finalized just in time for me to grab a cup of coffee from their great coffee machine! My car was ready first thing the next morning and my car had been washed for me prior to pick up!! Another great visit with Norm Reeves Subaru SuperCenter!!
12/24/2025
Don R. VERIFIED CUSTOMER
In and out pretty quick, came in for an oil change and tire rotation.