Patrick was very courteous, professional and personable. Thanks Patrick
3/4/2026
Rebecca F. VERIFIED CUSTOMER
Everything fine
3/4/2026
Cody D. VERIFIED CUSTOMER
Patrick Wortham was fantastic and straight forward with my service! He stayed in constant communication with me and didn’t leave anything out of our communization! The service was great and timely! Thank you to Patrick the Technicians and the Service Manager and Porters! Such a great experience!
3/1/2026
Samuel M. VERIFIED CUSTOMER
Great Servic
2/28/2026
Jeffrey M. VERIFIED CUSTOMER
We came in for our 2nd oil change on the crosstrek and I sort of expected a car wash. Either way, I am not that upset it didnt happen. I am more upset about the text message to try to buy our crosstrek!
We met with Angel, did a test drive of a 2026 Outback - bought the show room floor model Touring XT, SAME DAY as oil change, then 2 days later someone texts me from your dealership to try and purchase our crosstrek. So, are you sharing our information?
2/26/2026
Kathryn S. VERIFIED CUSTOMER
Great service as usual!
2/24/2026
Juan E. VERIFIED CUSTOMER
Great job, friendly, professional staff, thank you.
2/24/2026
Laurin D. VERIFIED CUSTOMER
Always 1st class treatment at Subaru in Rockwall. Thank you!
2/21/2026
Jessica B. VERIFIED CUSTOMER
Jesus was super knowledgeable and made the whole process a pleasant one!
2/20/2026
Jock W. VERIFIED CUSTOMER
My family had bought 3 cars from Subaru in the last 8 years. We love Subaru as far as the cars go. As for the service we have received from Norman Reeves, we are very unsatisfied with. I’ve had several oil changes done with companies outside of Subaru. The one oil change that I do get at a Subaru store in 10 minutes later my car was smoking. After that, a week later I found myself paying $3000 to get additional work done after that one oil change. A little over a year later I’m quoted almost $6000 because my car is having the same issues that we’re supposed to be resolved but now has worsen. I feel like no one has taken accountability for what happened the first time nor has anyone been proactive to ensure this issue wouldn’t have occurred again. It wasn’t until I said that I wanted a second opinion that I was told that Norman Reeves could work with me on a price point. Ultimately I decided to go with a different company with better customer care.
2/20/2026
Kerry H. VERIFIED CUSTOMER
Mike was great!
2/19/2026
Yogendrabhail P. VERIFIED CUSTOMER
Verynice
2/17/2026
Ryan J. VERIFIED CUSTOMER
Yet another great experience. Jesus is a fantastic advisor and always provides top notch service. I will continue to bring our car in and trust that
he will treat us right. Thanks again!!
2/16/2026
Cindy M. VERIFIED CUSTOMER
Fast friendly service!!!
2/15/2026
Joseph M. VERIFIED CUSTOMER
Michael identified the service needed and had said service executed properly and quickly.