AJ is awesome. He has been my service advisor for the past 3 and half years. He’s Profeesiinal, courteous and kind. Above all he is upbeat and pleasant. I always feel welcome each time I drive up.
11/30/2021
Zeinab A. VERIFIED CUSTOMER
Thank you
11/10/2021
Jason M. VERIFIED CUSTOMER
It was a pleasure working with AJ. I was a little disappointed that the issue wasn’t corrected the first time and my front axle was replaced, but I brought the vehicle back and the shop manager took a ride with me and he was able to diagnose the issue. Audi in CS then waived any additional costs with replacing the left front brake caliper. The vehicle seems to be running great now.
11/8/2021
Alan R. VERIFIED CUSTOMER
Service was easy and well done
11/7/2021
Ketsia J. VERIFIED CUSTOMER
Great communication
11/7/2021
Jordan V. VERIFIED CUSTOMER
Rodrigo was very professional and helped me in a timely manner.
11/7/2021
Kathleen T. VERIFIED CUSTOMER
They gave the Uber driver the wrong address and I spent an hour in an Uber taking me to the very long wrong address
11/6/2021
Steven P. VERIFIED CUSTOMER
Did not receive the usual car detailing?
11/5/2021
Debbie G. VERIFIED CUSTOMER
The tire pressure wasn’t registering? Yellow sign came back on? We were 50 miles into our trip back to Naples on Alligator Alley.
Not sure if it was reset? But over all a wonderful immediate experience. Thank you , Audi staff!!
11/5/2021
Ivan A. VERIFIED CUSTOMER
I had to return a second time due to a defect in the tire. My service advisor, Luann, seemed rather unsympathetic that this happened. I spoke with the service director, Luan, asking him that I didn’t want to deal with her again. Unfortunately that didn’t happen. She seemed to be an expert on my tire as she knew by looking at it as to why it went flat. I recently moved to Florida after spending most of my life in New York. I purchased my A5 at Biener in great neck Long Island and was never treated like I was in Coral Springs. Thank you for your time.
11/5/2021
Amparo L. VERIFIED CUSTOMER
Appointment was made for Thursday the 4th at 1:30, and my car was ready today Friday the 5th at 11 am.! It was only the yearly service, nothing difficult. It sounds you’re very disorganized.
Luana, who took care of my car, was very nice and apologized for the delay.
11/5/2021
Brenda B. VERIFIED CUSTOMER
Thank YOU!!!
11/5/2021
Edward P. VERIFIED CUSTOMER
Great service. AJ is efficient and professional.
11/5/2021
European Paint. VERIFIED CUSTOMER
Thanks
11/4/2021
Sylvie A. VERIFIED CUSTOMER
Thanks
11/4/2021
Jacob N. VERIFIED CUSTOMER
Amazing experience
11/4/2021
Seth W. VERIFIED CUSTOMER
Lana is great.
11/4/2021
Richard B. VERIFIED CUSTOMER
In vehicle settings the oil Guage doesn't show topped off. Is that common or is it to match the car which was said to be top off ?
11/4/2021
Pamela S. VERIFIED CUSTOMER
Poor value for the cost. No attempt made at repairing defective headliner that had previously been repaired. Really..800 labor to change the oil and tip off fluids...maybe an hours worth of work. And the additional services you try to convince owners they need done to their vehicles is offensive.
11/4/2021
Victor K. VERIFIED CUSTOMER
Ms Luana Cruz, very pleasant and transparent with me about want needs to be done with my vehicle at the moment are a a later date.