My system has been loading for two weeks. I left dealership with this and still like it. Doesn't seem like anyone checked to make sure it was ok. It was fine when I came in.
10/23/2021
Brian T. VERIFIED CUSTOMER
The labor charge is ridiculously high. An oil change for $430?
10/22/2021
Richard C. VERIFIED CUSTOMER
I was a Lexus owner for many years and always thought their service was top notch.
I was overly impressed with your process and all of your people I would never hesitate to own or refer people to Audi and your dealership.
10/22/2021
Lloyd P. VERIFIED CUSTOMER
Two major issues. I was misinformed when I called about what might be wrong with the MMS system and the infernal buzzing of the emergency signal that cannot be turned off apparently. I had made an appointment doe that and the recall and they called me to tell me not to come in and cancelled my appointment as they ordered the recall part. They would call me when it came in. They never called. So finally I called and asked and they said the part had been reassigned as I never came in. I raised a bit of heck and they stole another part to get me in within a week. Then they tell me the MMS system replacement part needs to come from Germany and will take 2-3 weeks. This has all been a very inconvenient and mistake laden experience. I may have to try another dealership in West Palm. Thanks for listening.
10/22/2021
Michael M. VERIFIED CUSTOMER
Luana is very competent and has great follow up - made it a great experience
10/22/2021
Michael B. VERIFIED CUSTOMER
Luana was great. However Audi failed to fix my problem for the 4th time in a row
10/22/2021
European Paint. VERIFIED CUSTOMER
Great
10/22/2021
Cheryl B. VERIFIED CUSTOMER
Excellentt
10/22/2021
Robert S. VERIFIED CUSTOMER
Steve is a true professional and our interactions are why I have been a loyal customer for so many years.
10/21/2021
Brian G. VERIFIED CUSTOMER
Steven was easy to deal with and kept me posted. I have been treated well by him each time I’ve been there. Glad he’s my service guy.
It took a while but that wasn’t his fault, the place was busy. You may want to schedule less appointments at the same time to shorten the wait.
10/21/2021
Christine V. VERIFIED CUSTOMER
Great customer service! I have been with Audi for 13 yrs, Rodrigo is always there to help me and make it as simple as possible to leave car for service and gives me a loaner so I can return back to my job. Thanks again.
10/21/2021
Sandra C. VERIFIED CUSTOMER
Thanks Aj for all the support you gave me today. Your knowledge and commitment were outstanding. Congratulations, keep it like this. ??????????????????
10/21/2021
Antonio M. VERIFIED CUSTOMER
Rodrigo is good service in Audy company I’m give / 10
10/21/2021
Deborah B. VERIFIED CUSTOMER
Aj was awesome! I unexpectedly had to out of there by 9am to watch my young grandchildren and Aj made it happen! He was fantastic!