Fredy was excellent as always. Can’t praise him highly enough.
Not so much a 2021 F150 that burns almost 3 qts between oil changes. Ford needs to do better with their product quality and reliability.
4/10/2023
Greg K. VERIFIED CUSTOMER
Great service from Fredy! Thank you!
4/9/2023
Yuvicela N. VERIFIED CUSTOMER
Jacob was an amazing advisor!
4/9/2023
Catherine P. VERIFIED CUSTOMER
Sal was VERY professional and helpful! Thank you Sal
4/9/2023
Thao H. VERIFIED CUSTOMER
Thank you for the service today. Everything went smoothly.
4/9/2023
Roscoe Moss. VERIFIED CUSTOMER
Great service and kept me constantly updated on the service status.
4/9/2023
Kim S. VERIFIED CUSTOMER
Jonathan and the other front of office staff were helpful throughout the process of the repair. I did not appreciate my car being taken on the toll road for a test drive without prior authorization. I appreciate that they are reimbursing me for the charges. Next time, when they call with updates, it should be specified that the test drives may occur on the toll roads, the charges will be reimbursed, and that I should wait until all charges are on the account before submitting the statement for reimbursement. The mechanic that completes the test drive should keep track of when he uses the toll road and provide that information to the agent assisting the patron to ensure everything aligns.
4/8/2023
William R. VERIFIED CUSTOMER
He did a great job!
4/8/2023
Brandon C. VERIFIED CUSTOMER
Miguel did a great job. He was very helpful and look forward to working with him for all of my service needs
4/8/2023
Ron P. VERIFIED CUSTOMER
Miguel was very professional and helpful in the whole process of getting my 2018 raptor repaired unfortunately it still having the same issue Miguel is still working hard on this issue i have no doubt he will help get the truck running like it should thanks RSM Ford
4/8/2023
Janet A. VERIFIED CUSTOMER
Jacob was informative, kind and dependable. I am absolutely satisfied with the serv6.
4/8/2023
Daniel A. VERIFIED CUSTOMER
Excellent communication. Very professional and welcoming.thanks Sal made everything simple and provided alot of information things I asked for to be done and other services that were suggested to be done in near future. it was very great to know I was taken care of and not just a service and out the door. I'll be back. Thanks everyone
4/7/2023
Marilyn S. VERIFIED CUSTOMER
Miguel was excellent- professional, friendly,
Factual and helpful.
Thank you so much!
4/7/2023
Rich R. VERIFIED CUSTOMER
Miguel provides excellent service, is helpful and keeps me updated.
4/7/2023
Cindy H. VERIFIED CUSTOMER
Super quick and professional
4/7/2023
Brian S. VERIFIED CUSTOMER
Great service and very professional staff. Thanks for taking care of our vehicle.
4/7/2023
Sue I. VERIFIED CUSTOMER
Sal clearly communicates all the progress on my vehicle. He provides updates and time lines and manages the expectations to get the job done correctly.
He goes beyond what is expected!
4/6/2023
Frank R. VERIFIED CUSTOMER
Thanks for the fast service
4/6/2023
Savannah M. VERIFIED CUSTOMER
Everyone was amazing!
4/6/2023
David N. VERIFIED CUSTOMER
Best customer service rep I've ever worked with in my entire life. Great hire, promote her immediately.