Fredy has been fantastic and takes good care of me and my service needs.
4/14/2023
Lane M. VERIFIED CUSTOMER
I'm always satisfied with Santa Margarita Ford. That's why I've bought 4 cars from you.
4/14/2023
Samantha P. VERIFIED CUSTOMER
Fredy Campos went above and beyond. I used the texting option and he answered all of my questions! I just moved to the area and I am very happy to be close to a dealership with such a great service center.
4/13/2023
Nicole M. VERIFIED CUSTOMER
Clare was great! Professional, kind, and friendly. She communicated effectively and made sure the job was done quickly and efficiently! Thanks for ordering thr Lyfts and getting the job done right.
4/13/2023
Darrell G. VERIFIED CUSTOMER
I can’t say enough good things about my experience. Clare was absolutely on the spot from the second I arrived. She was friendly, helpful, and most important, highly communicative with me on what was going on. She went above and beyond calling carmax Warranty to try and get them to be accountable for a botched oil pan replacement done by a now defunct partner shop. 10 out of 10 for Clare. I had an opportunity to speak with the mechanic and he was extremely knowledgeable as well. Tartly well done, thank you!
4/13/2023
Gerald P. VERIFIED CUSTOMER
Good service from Jonathan
4/13/2023
Kevin Q. VERIFIED CUSTOMER
Thank you. I did a 5 star recommendation online.
4/12/2023
Wissam Z. VERIFIED CUSTOMER
Great service by Miguel.
4/12/2023
Teen Road. VERIFIED CUSTOMER
I can always count on Jonathan to keep our fleet of Fords maintained to excellent standards. There is never a doubt in my mind that our vehicles will be returned to us in a safe and clean condition.
Thank you,
Jonathan
4/12/2023
Carol R. VERIFIED CUSTOMER
Miguel provides excellent service and shows that he and Ford care.
4/12/2023
Jeffrey D. VERIFIED CUSTOMER
Appreciated keeping me informed throughout the process
4/12/2023
Cynthia R. VERIFIED CUSTOMER
Job well done
4/12/2023
Jeanette S. VERIFIED CUSTOMER
Same problem as 6 months ago. I was told 6 months ago to drive my car until the white smoke stopped and it never did. Now they figured it out but there’s a 6 month back log on the parts. Had the mechanic done the job 6 months ago I’d be done. Service manager tried to hear me out but to be honest, made excuses for Ford and shifted blame. My Raptor wasn’t cheap and thus far disappointed with Ford and frankly your dealership. It’s a small town you do business in. Repeat business is everything as is word of mouth.
4/12/2023
Bob B. VERIFIED CUSTOMER
Service writer Miguel was very helpful. Thank you.
4/12/2023
Shawn R. VERIFIED CUSTOMER
Sal was a great guy to deal with and very helpful and understanding. He got me in and out in a timely manner.
4/11/2023
Christine C. VERIFIED CUSTOMER
Jacob was awesome
4/11/2023
Scott R. VERIFIED CUSTOMER
I appreciate the communication to both my daughter and myself through the whole process. Thank you.