Duane is always great to work with. I appreciate his integrity and his excellent customer service
3/10/2021
LONA L. VERIFIED CUSTOMER
My boss 302 Laguna seca has always been hand washed. I expected that my car would be treated the same way but it was not. It now has deep scratches from the automated car wash. I do not have this problem with sending my camaro 1le to the dealership. I am now forced to seek professional care for my deteriorated paint finish.
3/10/2021
Roger P. VERIFIED CUSTOMER
First time I have used RS Ford service and met Asst. Svc. Mgr. Duane Litz. I was impressed with Duane’s professionalism and customer service.
3/10/2021
Zach C. VERIFIED CUSTOMER
Miguel my service representative was amazing, he made my experience with Ford awesome. I never hesitate to bring my Truck into Santa Margarita Ford because I know Miguel Is on top of it and just does an outstanding job.
3/10/2021
Pamela K. VERIFIED CUSTOMER
Salvatore did a great job of key in me abreast of what was going on! It was a pleasure to work with
3/10/2021
James W. VERIFIED CUSTOMER
Great job. Very happy with the Serivce.
3/9/2021
Phillip S. VERIFIED CUSTOMER
Fredy Campos was on point!! Very courteous, very professional!
3/9/2021
Froilan N. VERIFIED CUSTOMER
Excellent service
Thanks
3/9/2021
Tina L. VERIFIED CUSTOMER
Salvador was very friendly and informative. He made my experience a good one and I will be back in the future. Thank you!
3/8/2021
Maria F. VERIFIED CUSTOMER
Samuel is great as well as Miguel. First quality service received all the time
3/7/2021
Chris F. VERIFIED CUSTOMER
Would like to have appraisal for our 2008 Edge. 116,000 original owner miles. Great condition. Pricing for a new Edge.
3/7/2021
Joseph S. VERIFIED CUSTOMER
Miguel was really cool and made the experience quick, and enjoyable
3/7/2021
Cameron W. VERIFIED CUSTOMER
Thank you Miguel. I appreciate your help with my F-150 and being honest and up front with me
3/6/2021
Linda A. VERIFIED CUSTOMER
Brandy was so accomodating. Thank you
3/6/2021
David M. VERIFIED CUSTOMER
I really appreciated Freddy, sincere and friendly!
3/6/2021
Joseph S. VERIFIED CUSTOMER
I’ll look forward to getting the survey.
3/6/2021
Howard D. VERIFIED CUSTOMER
Sal and his team continue to exceed all service standards. Thanks to him, I will always return
3/5/2021
Blake M. VERIFIED CUSTOMER
Miguel came highly recommended from a friend and he did not disappoint. Truly a great experience all around. Thanks Miguel, I’ll be passing 3 ford dealerships to get my car serviced from you.
3/5/2021
SANTOSH K. VERIFIED CUSTOMER
Cabin Air Filter was recommend to replace as i forgot to get it last time as the service agent said he can replace at no charge i took it this time for oil change and he said there will be a seperate charge to install air filter (things get changed from last time to this time as i was working with different service agent and i asked to check the record he never came back)