Lori was very helpful and friendly, and she answered all my questions. Very satisfied with the service she provided.
4/14/2023
Sean S. VERIFIED CUSTOMER
Held the car for weeks for the shock repair, quoted price to change the master switch was way too high, could not diagnose or explain issue with engine/transmission intermittently locking up, did not offer anything to make up for holding the car so long.
4/12/2023
Anthony W. VERIFIED CUSTOMER
Stephanie is and has always been fantastic in helping me and my family with our service issues job well done to her as always
4/8/2023
Tina C. VERIFIED CUSTOMER
Great service as always
4/1/2023
Garry M. VERIFIED CUSTOMER
Fast, professional recall service and oil change!
3/31/2023
Antonio H. VERIFIED CUSTOMER
Always kind. Always helpful. She provided excellent service.
3/18/2023
Joan T. VERIFIED CUSTOMER
The car wasn’t washed. We had to find someone to reset the oil change warning. It wasn’t changed after the oil was changed. And, after calling it took a two weeks wait to get the oil changed. We would recommend a Hyundai. We like the car. We do not recommend Bentley Hyundai.
3/16/2023
Sherri C. VERIFIED CUSTOMER
Service was excellent. Very pleased with how everything was handled.
3/16/2023
W M. VERIFIED CUSTOMER
She was very efficient.
3/6/2023
Diana F. VERIFIED CUSTOMER
Stephanie is always willing to be sure I am satisfied and makes sure I have shuttle service when needed.
3/4/2023
Tanya F. VERIFIED CUSTOMER
Stephanie was great, as always!!
3/2/2023
Tracy P. VERIFIED CUSTOMER
I was told that my car needed a new transmission. When I talked to the service manager he told me that his technician said they dropped the pan and gears was in the pan. Knowing that isn’t possible when my at was still pulling down the road. Then when I came to pay my diagnostic fee I was told by Stephanie that it has only been put on a machine and that y’all don’t rebuild transmissions a new one just gets put in. Now when my car was there to get a new motor it went in fine and came out needing a new transmission after only being driven 2 weeks. I don’t understand how this happens. And how any company expects someone to pay $7000 for a transmission when it could only be 1 part needed
3/2/2023
James A. VERIFIED CUSTOMER
I think you guys put too much nitro in my tires. They are at 38 psi right now.
2/20/2023
Marjorie . VERIFIED CUSTOMER
I’m good with the dealership. I will purchase another vehicle with you all when the time comes.
2/2/2023
Patricia W. VERIFIED CUSTOMER
Can't believe that my car is only two years old and needed a new transmission. And then I had to wait over a month to get it fixed. I was happy they gave me a car to use while I was waiting for mine to get fixed.
I was disappointed that when I received my car back that it was not cleaned inside and was not even washed on the outside. The people were very nice and helpful to me while dealing with this issue.
2/1/2023
Erica H. VERIFIED CUSTOMER
Stephanie is always great!
1/28/2023
Craig W. VERIFIED CUSTOMER
Excellent customer service!
1/26/2023
Donna S. VERIFIED CUSTOMER
I am totally dissatisfied with the service that I have received I the past 3 1/2 months from the service department on my vehicle. It has been in the service dept 4 times in that period of time and it continues to do the same thing, only each time, it always seems to be something different that is causing it go go in limp mode. I have paid over $1400.00 for repairs and when I picked it up on 01/18/2023,less than 8 hours had passed and it did the same exact thing again, going into limp mode. I am extremely irritated with the whole situation and I have sent a letter to Hyundai Motors hoping that someone can remedy this situation.