Lori is always very friendly and efficient at her job she does it well.
2/22/2024
Donald W. VERIFIED CUSTOMER
Your communication with the customerit's really terrible
2/21/2024
Judy S. VERIFIED CUSTOMER
Stephanie was great!
2/21/2024
George P. VERIFIED CUSTOMER
Excellent service
2/16/2024
Tina C. VERIFIED CUSTOMER
Love Bentley's service
2/16/2024
Brent F. VERIFIED CUSTOMER
Fantastic services!
2/14/2024
Savannah B. VERIFIED CUSTOMER
Lack of communication. There were times where it would take days to get a response.
Repair time. It took 40 days to replace a fuel pump. The technician didn't even need to order parts, it just took that long to get to my car for some reason.
I hated how hard it was to get someone on the phone, seemed like text was the only form of communication.
Price was wrong when I went to pick up the car. Good thing I looked at the invoice before paying or I would have paid too much.
2/11/2024
Dewayne S. VERIFIED CUSTOMER
Professional and courteous.
2/11/2024
Richard D. VERIFIED CUSTOMER
We continue to be pleased with the service department at Bentley Hyundai. Lori does an excellent job scheduling our visits and explaining what was found.
2/11/2024
Amanda G. VERIFIED CUSTOMER
The service team is all wonderful to work with me. From the minute I pull in- the man that directs me- till the minute- I leave- all are great. Lori is so good to inform me of any changes- any problems- and she takes care of me while I wait- and I witness her taking care of others while they wait. She is so friendly. I drive almost 1 1/2 hours. Makes my drive worthwhile. I told her when I left yesterday that I hope she never retired!
So- please take care of your service workers financially so our experience can remain so positive !
2/10/2024
Chris A. VERIFIED CUSTOMER
Bentley charged me for a stocking fee and did not give full refund on parts that were ordered. The items ordered by the parts department was the wrong size and did not fit vehicle.
2/2/2024
Hyundai . VERIFIED CUSTOMER
Stephanie is awesome!!!
1/24/2024
Edward W. VERIFIED CUSTOMER
Very professional, you made my stay comfortable. Don’t change a thing.
1/13/2024
Brenda M. VERIFIED CUSTOMER
He listened to me explain the service I needed and ensured the work was per my specifications. Also the service was completed within the allotted time. I am grateful for the quick turnaround on my service.
12/29/2023
Russell B. VERIFIED CUSTOMER
Stephanie is always a pleasure to work with. Russ
12/24/2023
Airielle G. VERIFIED CUSTOMER
Stephanie is so great!!!
12/24/2023
Keonte W. VERIFIED CUSTOMER
Smooth transition , Airielle & Lori took care of me.