My car has received excellent service! Jimmy always have a great and trusted work!
Robert Yang also have a huge helping.
11/3/2024
Cris S. VERIFIED CUSTOMER
Very professional and helpful
11/2/2024
Gary N. VERIFIED CUSTOMER
My front headlight cover was broken during a bulb replacement. I paid almost half of the part and it was replaced. Unfortunately, now my passenger side headlight looks clear and brand new while my drivers cover is cloudy and yellow. It looks strange.
11/1/2024
Ricardo G. VERIFIED CUSTOMER
He did a good job. The only thing is that we’re not satisfied about how the brakes sound specially in the morning and there’s nothing to fix it. So it’s very bad that we have to deal with it and that’s it.
11/1/2024
Jaime T. VERIFIED CUSTOMER
Excellent service Jimmy was awsome
11/1/2024
Ali A. VERIFIED CUSTOMER
Jimmy **** was excellent
11/1/2024
Masuji S. VERIFIED CUSTOMER
Renato Rodrigues was very friendly and helpful. Thank you.
11/1/2024
Antonio S. VERIFIED CUSTOMER
i like doing business with your Service Advisor, Josue Zavala. he is very knowledgeable and knows his job very well. i trust his advice and recommendations to get my car in shape running smoothly. i would like him to take care of my car when ever i need service. i suggest you keep him well, as he’s an asset to your company.
11/1/2024
Heesoo H. VERIFIED CUSTOMER
Jimmy was very helpful! However, the service hours took a bit longer than usual! I left my car at 11 and picked up at 4 30!
10/31/2024
Chi P. VERIFIED CUSTOMER
Service advisor Rego I give him excellence for communication and explained of the repairs detail.
10/31/2024
Greg B. VERIFIED CUSTOMER
Renato was attentive and focused on this project throughout the process
10/31/2024
Palanivelrajan Muthurmaling. VERIFIED CUSTOMER
I am not happy
10/30/2024
Chi P. VERIFIED CUSTOMER
Good service so far.
10/30/2024
Maged E. VERIFIED CUSTOMER
Thanks to the entire team that made the maintenance seamless from start to end.
10/30/2024
Tracy P. VERIFIED CUSTOMER
He was great!
10/29/2024
Nancy A. VERIFIED CUSTOMER
The overhead button control unit for the sunroof and all of the lights has completely broken off and is now dangling from the roof of my car. I’ve had to use duct tape to keep it in place but it keeps falling down. I’m worried it’s going to break all of the connecting wires to the controls. I went in for an appointment to have it repaired and I was told that it is on back order and it is unknown how long it will be before the part comes in. Therefore, in the meantime, I’m driving around with the overhead control panel just dangling form my roof and seems to be causing even more damage!
10/29/2024
Roderick W. VERIFIED CUSTOMER
Happy that the service was completed quickly and thoroughly. Thank you to the Service Msnager and the Technician.
10/29/2024
John C. VERIFIED CUSTOMER
Josue was very professional. He explained everything that was done with my car. Thanks
10/28/2024
Sarah B. VERIFIED CUSTOMER
I went on 10/14/24 for a scheduled first service appt, as I got an email saying my car was due. I had the day off of work so I took it in, I was told it’s too early for it, when I mentioned I got an email, I was questioned about it and was asked to show the email as proof. I was offered a free wash “for my troubles”. Once I was able to find the email I was brushed off and told it just said it would be due soon, not necessarily right now. Although it said it was time for it and had a link to schedule the appt on the email. Being a girl and bringing the car in for service alone it’s clear we are taken advantage of. I rescheduled my appt for a following Saturday, showed up with my husband and was not questioned at all and they took my car for service without any issues. Disappointed in this experience with VW. Making me wish I never bought from this dealership in the first place if this is how they treat their customers. In the future I will be taking my car to a different dealership.