Engine light came on when I got home.
No loaner vehicles like BMW and Mini.
No car washes like BMW and Mini.
No maintenance warranty like BMW and Mini.
VW needs to be more competitive with its German
competition.
12/17/2020
Maria T. VERIFIED CUSTOMER
The job was not 100% completed
I had to waste my time bringing the car twice and pay insurance for a rental car. Besides gas.
A great service is when the customer has nothing to worry. Wastes no time and the job gets done 100%
12/14/2020
Terri J. VERIFIED CUSTOMER
None
12/12/2020
Shirley R. VERIFIED CUSTOMER
When will my part be in?
12/10/2020
Marvin L. VERIFIED CUSTOMER
Excellent and friendly service as always!
12/8/2020
Mehran T. VERIFIED CUSTOMER
Oddly enough, credit to you amazing team, surveys have be one my favorite part of the experience. On the service side, Raul is the reason why I come to your dealer. He is attentive and shows true care for me as a customer. I’d be honest to say that I don’t get the same attention when I take my wife’s Jag out to the dealer.
Please acknowledge his great work. Also, on the sales side, Jas is the best in the business. He is the reason why I will always be a dedicated customer at Norms Reeves.
12/8/2020
Craig . VERIFIED CUSTOMER
Terrible customer service. Feel free to call if you would like more information.
12/8/2020
Heather F. VERIFIED CUSTOMER
Service was significantly faster than what was quoted when I walked in. Very nice and professional.
12/8/2020
Naresh V. VERIFIED CUSTOMER
Very helpful and service was completed on time
12/8/2020
Mohammad A. VERIFIED CUSTOMER
Excellent Service and Raul was extremely professional and helpful with my questions!
12/6/2020
Michael D. VERIFIED CUSTOMER
Raul was extremely helpful
12/6/2020
Yohan P. VERIFIED CUSTOMER
Good service
12/6/2020
Jeffrey J. VERIFIED CUSTOMER
Thanks
12/5/2020
Erik S. VERIFIED CUSTOMER
Raul is always focused on customer service, a great service advisor!!
12/5/2020
James D. VERIFIED CUSTOMER
Great service.
12/4/2020
Ronald Y. VERIFIED CUSTOMER
Thanks for excellent work.
12/4/2020
Patricia R. VERIFIED CUSTOMER
Knowlegeable, Helpful, Efficient, Happy Staff. Raul is great !
12/3/2020
Ali F. VERIFIED CUSTOMER
Tom is Great & friendly service provider thank you ????
12/3/2020
Tayebeh J. VERIFIED CUSTOMER
I’m completely satisfied with my recent service experience with Thomas Bruck.