Richard is my new advisor. He’s absolutely professional, and polite he listen to what I had to say regarding my car issue. He also explained what the mechanic found out as soon as he got the information. Richard definitely helped me understand what was the issue and recommended.
As I asked what was more important to get done.
Richard is a great addition to the Cerritos Ford service department.
8/17/2025
William A. VERIFIED CUSTOMER
Processional, kind and a outstanding communicator
8/17/2025
Kimberly N. VERIFIED CUSTOMER
Thank you for helping me with my service and answering my additional questions
8/17/2025
Sylvia /. VERIFIED CUSTOMER
Ruddy is fantastic and always has a smile. I enjoy working with him every time I come in.
8/17/2025
Deborah R. VERIFIED CUSTOMER
Hes amazing advisor. Hes very knowledgeable. He e always called me back when leaving s message.
8/16/2025
James W. VERIFIED CUSTOMER
Rudy was the best. Kind Courteous,Respectful, Honest, Integrity. An amazing man.
8/16/2025
Mario L. VERIFIED CUSTOMER
Completely satisfied with the attention and the professional way Eduardo explain to me of the problems with my car. 5 stars service.
8/16/2025
Brandon G. VERIFIED CUSTOMER
They have not completed my recalls for my 2017 Ford Explorer
8/15/2025
Patricia S. VERIFIED CUSTOMER
Francisco is wonderful!! He was very attentive to our requests for updates, he made sure that we were able to benefit from all related discounts and warranties to the work involved. And, he arranged a beautiful and comfortable Lincoln loaner car!
8/15/2025
Daniel L. VERIFIED CUSTOMER
Excellent customer service
8/15/2025
Alexander S. VERIFIED CUSTOMER
Crystal is amazing!! 5 star service
8/15/2025
Petra Lopez. VERIFIED CUSTOMER
Oscar made the good and reliable job. He is honesty y fast service.
8/14/2025
Victoria M. VERIFIED CUSTOMER
Rudy was pleasant, professional and providing much humor throughout my visit ~ somehow it felt like I was there on a personal visit to see a friend! I hope to visit with him again soon ~ if necessary!
8/14/2025
Maricruz M. VERIFIED CUSTOMER
Satisfactoria gracias Cristal
8/14/2025
Sergio F. VERIFIED CUSTOMER
Good Job Excellent Service.
8/14/2025
Carolyn M. VERIFIED CUSTOMER
Fransisco is the best!
So helpful and kind.
8/14/2025
Benjamin S. VERIFIED CUSTOMER
Chrystal was very helpful.
8/14/2025
Dennis S. VERIFIED CUSTOMER
Rudy the Service Writer was great. Pleasure to deal with. I give him HIGH marks. Now the 15 K service you did was very expensive. I called around and found that Norm Reeves was the most expensive. A dealership up Northern Ca charged 1/2 as much for the service Norm Reeves preformed. I may not come back after 30 years as a valued or maybe NOT valued customer.