Rafael and the service manager went above and beyond to take care of my truck. A mistake was made and the bed liner was not in stock so instead of making me come back without a liner they pulled it from a vehicle on the sales floor and put it in my truck. Very much appreciated.
3/15/2021
Dixie P. VERIFIED CUSTOMER
I already answered this survey a few days ago with a lot of positive feedback. Let me know if you didn’t receive it. I answered an email you sent to me.
3/14/2021
Tammy W. VERIFIED CUSTOMER
Ivan is amazing!!! What a great worker he truly is! Ivan is very helpful and very nice! Great at what he does he’s know his job!!!
3/14/2021
Josevith V. VERIFIED CUSTOMER
Muy burn trabajo de Ivan cruz 100%
3/14/2021
Michael A. VERIFIED CUSTOMER
Ray provided excellent service. Would recommend Ray to anyone.
3/14/2021
Ruben F. VERIFIED CUSTOMER
Thank you!
Job well done
3/14/2021
Adrian E. VERIFIED CUSTOMER
Ivan was super awesome and generous. He got me in and out of the dealership in record time with the nicest and most uplifting attitude there. Ivan really brings light to this dealership with his kindness and service. 100/10 I will always bring my vehicles to him as long as I need service.
3/14/2021
Ray S. VERIFIED CUSTOMER
Ivan goes above and beyond . I appreciate you Ivan
3/14/2021
Martin S. VERIFIED CUSTOMER
Everything was great. Thank you.
3/14/2021
Antoinette A. VERIFIED CUSTOMER
Rafael is always a pleasure to work with. He’s always professional. He’s the only one that I will work with.
3/14/2021
Shannon C. VERIFIED CUSTOMER
Awesome service!
3/14/2021
Udbaldo M. VERIFIED CUSTOMER
The service was good
People were helpful and friendly
But
I made an appointment and you people don’t honor appointments
3/14/2021
Lauren . VERIFIED CUSTOMER
He communicated well and made the process easy.
3/14/2021
Sandy L. VERIFIED CUSTOMER
Great service with a smile Rafael is my go to when I take my car in. I’m always well taken care of with him.
3/13/2021
Sandra O. VERIFIED CUSTOMER
He is knowledgeable and reassured Us about the status of Our Vehicle
Advised Us to plan to schedule minor oil leak repair soon. Informed Us to be prepared to leave vehicle all day. I asked about shuttle home said He would arrange for UBER ride home to Bellfower
Also sent follow up text
We appreciate Raymond, Our Sales Person Josh V, and The Entire Norm Reeves Ford Team
3/13/2021
Virginia P. VERIFIED CUSTOMER
Amazing service. Love going there ????
3/13/2021
Martiz . VERIFIED CUSTOMER
Great job
3/13/2021
Mario M. VERIFIED CUSTOMER
Rafael is knowledgeable, professional and courteous. He let me know what my vehicle needed at my mileage. He was in contact with me until my vehicle was done and ready to be picked up.
3/13/2021
Don R. VERIFIED CUSTOMER
Excellent service
3/13/2021
Ernesto G. VERIFIED CUSTOMER
Daniel was attentive and explained the point system from Ford Pass that resulted in me using my points to pay for the service. Daniel is very professional.