that was a good service,the explain me prablem the fixeng.Whas a good experience . I recommend to other people that Ford the make a good service and try you nice in professional.and course I go back I gaing
3/3/2021
Michael V. VERIFIED CUSTOMER
Rafael deserves a raise.
3/3/2021
Sylvia S. VERIFIED CUSTOMER
Ms. Noun was very professional and responsive.
3/3/2021
Maria L. VERIFIED CUSTOMER
After a terrible experience the last time I went to Ford. Ivan did an amazing job with his service today! I didn’t even have to wait two hours, Ivan had my car serviced within an hour.
3/3/2021
**** C. VERIFIED CUSTOMER
Everything was great, the only thing I would say is it is hard to reach him.
3/2/2021
Ralph C. VERIFIED CUSTOMER
Great Service!
3/2/2021
Ginger E. VERIFIED CUSTOMER
As always, service was awesome
3/2/2021
Wendy L. VERIFIED CUSTOMER
AMAZING! Top customer service. Great job
3/2/2021
Christine V. VERIFIED CUSTOMER
Ivan Cruz is great to work with. I had to bring my car back for the same issue it was having the week before and I was extremely irritated that I had to return. He was patient and listened to me gripe about the situation. I would highly recommend him as he is knowledgeable, patient and professional.
3/1/2021
Curt M. VERIFIED CUSTOMER
The experience was great
3/1/2021
Salvador M. VERIFIED CUSTOMER
Daniel was very efficient and seemed very knowledgeable. My vehicle was returned to me at the time specified and he had it washed! My vehicle runs very smooth and strong and so far, there are no leaks or strange noises. So far, excellent job!
3/1/2021
Ashlyn P. VERIFIED CUSTOMER
Thank you, Gary!
3/1/2021
Maria B. VERIFIED CUSTOMER
Gary was very polite and helpful.
2/28/2021
George M. VERIFIED CUSTOMER
I had the worst customer service I've ever had in my entire life you guys did nothing for us just gave us our vehicle back there unrepaired and even worse ...we never received an apology.
We own two Ford vehicles we are now going to trade them in for Chevy.
We do not recommend Norm Reeves Ford!!!!!
2/28/2021
Felix A. VERIFIED CUSTOMER
Ivan was exceptional. Communication was constant and his understanding of our concerns were addressed. For the first time in a long time I was satisfied with the service at Ford. Great job Ivan.
2/28/2021
Kara C. VERIFIED CUSTOMER
I thought I’d get my car the day of but didn’t.
2/28/2021
Alice W. VERIFIED CUSTOMER
Wonderful service experience, will definitely recommend my family and friends.
2/28/2021
Mark . VERIFIED CUSTOMER
Took 4 trips back and forth to get my recalled camera replacement. All visit took 3-4 hours. Never coming back.