He was able to find what couldnt be fixed the day before!!
4/26/2021
Mark M. VERIFIED CUSTOMER
im still hearing the squeaking noice when im braking..
4/26/2021
Rosanna G. VERIFIED CUSTOMER
We were promised “Excellent” customer service along with excellent services provided.
Customer service = Horrible
Services provided = Horrible
Quality Assurance = Horrible
Communication = Horrible
4/25/2021
Anthony G. VERIFIED CUSTOMER
Very disappointed with the interaction with my experience with this Ford Delaership and also I paid $155 for them to look at it ams couldn’t even wash it after they had itt for over a week in the shop , that’s real bad service.. my dad is a Ford retiree (35yrs) and told him about it and he even said that’s bad service
4/25/2021
Sergio M. VERIFIED CUSTOMER
He was courteous and provided timely updates
4/25/2021
Leslye T. VERIFIED CUSTOMER
Rafael gave me excellent service, was very prompt & curteous.....
4/25/2021
Paula N. VERIFIED CUSTOMER
I had a great experience with Ivan Cruz. He kept me informed at all time about ju car. He took the time to listen to my concerns and was able to detect the problem I was having with the rattling of my speakers. I will reach to to him every time I need maintenance on my car.
4/25/2021
James J. VERIFIED CUSTOMER
Thank you. The service received was great. I will answer accordingly in the survey. Very good service.
4/25/2021
Joe G. VERIFIED CUSTOMER
Jose kept me informed all the time
4/24/2021
Marvin M. VERIFIED CUSTOMER
He is excellent to work with, i look forward to dealing with him again! He moves things/schedules along the best he can, and is very prompt in responding to voicemails, questions, etc. Many thanks to him and you!
4/24/2021
Petra G. VERIFIED CUSTOMER
Raymond was very professional and courteous. Kept me informed of the process which was great. Very appreciative.
4/24/2021
Barbara J. VERIFIED CUSTOMER
Chris was straight forward and oversaw the complete car of my vehicle. He is polite and efficient.
4/24/2021
David F. VERIFIED CUSTOMER
Rafael did a great job. He gave me an accurate estimate on when the car would be completed. He kept me informed on the progress being made, and had the car waiting when I arrived to pick it up.
4/24/2021
Jimmy A. VERIFIED CUSTOMER
Ivan was very helpful and professional, he kept me informed about everything that was that was being done to our car.
4/24/2021
Sandra O. VERIFIED CUSTOMER
We appreciated Raymond’s superb Customer Service
The entire Team took care of fluid leak to avoid future problems
The UBER ride to and from Our home to dealer was great.
4/24/2021
Eloy L. VERIFIED CUSTOMER
Very happy and satisfied with Raymond help and expertise.
4/24/2021
Hilda H. VERIFIED CUSTOMER
Rafael provided me with the recommended maintenance for my SUV and was very pleasant.
4/24/2021
Michelle N. VERIFIED CUSTOMER
Ivan was awesome as always.
4/24/2021
Danna H. VERIFIED CUSTOMER
Very helpful and explained the work that needed to be done completely.
Very easy to work with and very nice.
4/24/2021
Anthony G. VERIFIED CUSTOMER
I was very satisfied with the service I received and the best service I had since I need coming to for and again I was very pleased with the service thank you very much