She was very nice and explained a lot of the upcoming service needed and prices. Much appreciated!
11/3/2020
Richard D. VERIFIED CUSTOMER
DeNooyer’s commitment to following COVID guidelines are unexceptionable no one in service shop was wearing a mask, not social distancing and when walking into the show room still not wearing a mask. Your service advisor assigned to me was pushing $2,000 in service repairs that were already done or were inspected in your shop at last oil change and determined to be good. I brought my car in for tires and the recommended maintenance had nothing to do with tires. I suggest you start with asking customers if these services have been completed or actually check the fluids before telling the customer they need to replace these items. The way you try to add service cost will have a negative effect on future service and new car sales. I am currently looking for a new Traverse and it’s disappointing to see what’s going on at DeNooyer, where I highly recommend to everyone looking for a new car. On a positive note I was impressed with Mario’s attention to details with the portion of service he was handling for me.
10/31/2020
Anita H. VERIFIED CUSTOMER
Bonnie did a great job overseeing the service work done on my car.
10/31/2020
Michael U. VERIFIED CUSTOMER
Peyton was great.
10/31/2020
Jay W. VERIFIED CUSTOMER
Evidently your record system has problems. My 2016 Corvette was listed as 2004 (my former car). I tried to explain that this was my 3rd oil change on the 2016. Then I was told I needed a transmission and cooling system flushes. I had a triple trans flush in 2019. So I said do neither.
10/30/2020
Michael K. VERIFIED CUSTOMER
Thanks for making the service process trouble free. The loaner car was fantastic
10/30/2020
Alvin V. VERIFIED CUSTOMER
Bonnie was very friendly,and informative,she kept all of us informed on the stats of our vehicles, as we waited,also the vehicle was completed in a timely manner.
10/30/2020
Miguel S. VERIFIED CUSTOMER
Excellent service as always.
10/29/2020
Sally M. VERIFIED CUSTOMER
I will never bring another vehicle to there and I will never purchase another vehicle from there.
10/28/2020
Thomas R. VERIFIED CUSTOMER
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10/28/2020
Andrew P. VERIFIED CUSTOMER
Very nice job thank you
10/27/2020
Christophe B. VERIFIED CUSTOMER
Eric pleasant and professional.
10/23/2020
Fransisico O. VERIFIED CUSTOMER
Awesome service great experience I will do that again and again
10/22/2020
Mark L. VERIFIED CUSTOMER
Very friendly staff. First time there will be coming back for future needs.
10/22/2020
Ricky S. VERIFIED CUSTOMER
Was sticker shocked on my service BILL !! Still like DeNooyers staff and family.
10/22/2020
Leslie H. VERIFIED CUSTOMER
Great experience as usual
10/21/2020
Lester F. VERIFIED CUSTOMER
Price too high for labor 500 dollars to change a part on a seat plus 400 dollars for a part
10/21/2020
Kelly Goeb. VERIFIED CUSTOMER
I was taken care of very quickly. Being updated every few minutes. I was outed of there in less than an hour. Very satisfied.
10/20/2020
Tak E. VERIFIED CUSTOMER
I'm satisfied with the service and Eric Metering are kind and fast resol.